This Government Contract opportunity from Department Of Health And Human Services was posted on June 25, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and Technical Support Services

Closed

Federal

Submission Closed07/01/2026, 07:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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WORKDAY HUMAN CAPITAL MANAGEMENT (HCM) SUBSRCIPTION RENEWAL

Solicitation # 475671

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Fbi-Jeh

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1 day ago

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in 5 days

AI Contract Overview

The contract is for Help Desk and Technical Support Services to provide toll-free phone and email support to FDA/OCI users, operating 360 days per year to ensure continuous availability for troubleshooting access issues, performance concerns, and training needs. The services are required to be delivered remotely, with the place of performance designated as Silver Spring, Maryland, 20993, and must accommodate the technical requirements of federal users without interruption during the contracted period. The work is classified under NAICS code 541519 and is structured as a subcontract under the Omas Strategic Buying Center - Information Technology, part of the Department of Health and Human Services. The solicitation was posted on June 25, 2026, with a firm response deadline of July 1, 2026 at 7:30 PM Eastern Time. There is no set-aside designation specified, and the contract does not include details for a point of contact within the solicitation. Interested parties must respond through the SAM.gov portal using the provided link to submit proposals, with performance expectations centered on high availability, responsiveness, and expertise in supporting federal agency technical operations.

General Info

Help desk and tech support for FDA/OCI users, 360 days/year, remote, Silver Spring MD, SAM.gov submission.

Agency

Department Of Health And Human Services → Omas Strategic Buying Center - Information TechnologyView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Silver Spring, MD, 20993, USA

Set-Aside

NONE

Documents

This scope was carved out of 7571TEHHSOCIWPCS.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

HHS/OCI West Publishing Clear Software or EQUAL

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PhaseClosed

PostedJun 25

subcontract

Response DeadlineJul 1

Deadline has passed

Submission Closed

07/01/2026, 07:30:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → Omas Strategic Buying Center - Information Technology

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Omas Strategic Buying Center - Information Technology

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide toll-free phone and email technical support for FDA/OCI users, available 360 days per year, including troubleshooting access, performance, and training.