This Government Contract opportunity from Department Of State was posted on June 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and Technical Support Services

Closed

Federal

Submission Closed07/10/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract provides Tier 1–2 Spanish-language help desk and technical support services during the warranty period for covered equipment or systems, with clearly defined service level agreements governing incident response times and troubleshooting resolution. Support is required to be delivered in Spanish, ensuring accessibility for Spanish-speaking users, and must meet established performance benchmarks to maintain service quality and user satisfaction. The effort is structured as a subcontract under a Total Small Business Set-Aside, exclusively open to small business concerns as defined by the SBA, and is classified under NAICS code 541519 for other computer-related services. The solicitation was posted on June 18, 2026, with a response deadline of July 10, 2026, and the ordering activity is the Department of State through its Acquisitions - Aqm Momentum office, though specific performance location and point of contact details are not provided.