This Government Contract opportunity from Department Of Veterans Affairs was posted on July 16, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk & Tier 1/2 Technical Support for SLS

Closed

Federal

Submission Closed07/23/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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AI Contract Overview

The contract titled Help Desk & Tier 1/2 Technical Support for SLS seeks a contractor to provide ongoing technical support services for SLS users, focusing on resolving access, content, and performance-related issues. Support is expected to cover Tier 1 and Tier 2 levels, meaning responders must handle initial user inquiries and escalate complex problems when necessary, ensuring minimal disruption to system usage. The solicitation is classified as a subcontract under NAICS code 541512, indicating it falls within the category of computer systems design and related services. It is issued by the Department of Veterans Affairs through the Technology Acquisition Center NJ, with a response deadline of July 23, 2026 at 5:00 PM and a posted date of July 16, 2026. The place of performance and point of contact details are not specified, and no set aside type is indicated, meaning the contract is open to all eligible subcontractors without preference for small businesses or other categories.