HOSTING SERVICES BY LMS PROVIDER

STATEMENT OF WORK Online Protected Species Workshop: Hosting Services BACKGROUND The National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service (NMFS), Pacific Islands Regional Office, Sustainable Fisheries Division (SFD) administers protected species workshops (PSW) for owners and captains of western Pacific pelagic longline vessels. The workshops are mandatory, and a valid workshop certificate is necessary for an owner to renew a longline fishing permit. The workshop training includes protected species identification, handling and release techniques, and regulatory requirements. The workshop is required annually, and each year about 200 fishermen and vessel owners are trained in Hawaii, and 100 are trained in American Samoa. Staff from SFD conducts the workshops. Online training is offered as an alternative to classroom training sessions. The existing online courseware covers the same topics as the classroom sessions. Online learners are tested, and after successful completion of the course modules and tests, they are issued a PSW certificate. The online system also houses a database for administrative and tracking purposes. The online course contains approximately 140 screens, plus the test section. The average learner takes from two to four (2 to 4) seat-hours to complete the course. The course is Adobe Flash-based SCORM 2004 compliant. NEED FOR WORK AND CONTRACTOR'S CAPABILITY SFD requires the services of a Learning Management System (LMS) provider to host the online course for a period of one year, with possible extensions up to a total of three years. The course must be available 24 hours a day, 365 days a year without interruption. Any deviation from this commitment must be agreed to in advance. To achieve this task, the Contractor must have knowledge, expertise, and experience in hosting SCORM 2004 courses. PROJECT TASKS, DELIVERABLES, AND MONITORING The Contractor will be SCORM 2004 Certified. The Contractor will be solely responsible for importing the legacy SCORM 2004 compliant course into the LMS platform, to include any programmatic or other alterations that may be necessary. The Contractor will explain how it manages the registration and delivery of online training for users, how it updates new version deployments, automates the administration, tracking, and reporting of training conducted, and how it sends data from client to server. The Contractor will explain in detail how existing user and training records on the current LMS host will be migrated to the Contractor's system, including the communications plan between the Contractor's and the current LMS host' technical teams. The Contractor will be responsible for any and all costs pertaining to communications and tasks between the legacy hosting vendor and the Contractor. The data migration plan will include the mapping of data entity and elements, the approach to content and customer migration, i.e., manual, automated, or mixed, and any significant risks in data migration include the loss of data. The Contractor will demonstrate its financial capability and stability by providing a brief corporate history and any other applicable supporting information. The Contractor will describe its customer support philosophy and commitments to high quality services to SFD. The Contractor will be able to demonstrate the ability to provide the required services by providing at least three references of current customers for which similar hosting services are being provided, including dates of service, brief description of products and services, number of online learners, institution name, and point of contact information. The Contractor will demonstrate their experience by providing live links to actual or demonstration systems that indicate the vendor's capabilities to deliver the required hosting service. The Contractor will specify the proposed costs separately for year 1, and additional costs for possible additional years 2 and 3. The Contractor's performance will be monitored and evaluated by SFD. The successful proposal will be selected based on the following criteria and relative importance: 1. Technical proposal, no more than 10 pages, that describes how the Contractor would successfully complete the project (15%); 2. Documented successful past work performance related to hosting online courses for NOAA Fisheries Service (50%); 3. Documented successful past work performance related to hosting online courses for other U.S. government agencies (25%); and 4. Price (10%). SCHEDULE OF WORK SFD will provide the Contractor with deadlines for all tasks as mutually agreed to with the Contractor. Deadlines are subject to change. Completion of the services and deliverables for specific tasks is contingent on SFD providing information to the Contractor in a timely manner. Delay in receipt of such information may cause unavoidable delays in deliverables under this Contract. Adjustments in work schedule and project tasks may be made by mutual consent. GOVERNMENT-SUPPLIED MATERIALS During the course of this work, the Contractor shall have access to Government products or data that are relevant to this project, as required and approved by NMFS. Any information that has not been published that is received from the Government in connection with this Contract, or furnished to the Contractor from other sources in response to the Government's requirements under this Contract, will be restricted to this project, and may not be disclosed or used for any other purpose without the prior written approval of SFD. The restrictions do not apply to information which: 1. Currently or subsequently enters the public domain; 2. Has been released to any third party, without restrictions; or 3. Is obtained by the Contractor independent of the Government. Title to all Government products or data furnished to the Contractor in connection with this work shall remain with the Government. RESTRICTED OR LIMITED USE OF DATA The Contractor's final deliverables, all draft products and documents, and any working products or documents prepared as a part of this Contract are the property of the Government and may not be released or published to any individual or organization without prior written approval of SFD. Specifically, the Contractor may not publish any part of the documents being prepared as part of this Contract in any refereed scientific journal, trade publication, publicity brochure, etc., without the express written approval of SFD. FEDERAL ACQUISITION REGULATIONS All sections of the Federal Acquisitions Regulations (FAR) attached by reference to this work and executed by a Contract shall apply, including FAR Part 49 on termination of contracts for convenience and default. SECURITY REQUIREMENTS FOR INFORMATION TECHNOLOGY RESOURCES The C&A requirements of clause 73 do not apply and a Security Accreditation Package is not required. PERIOD OF PERFORMANCE The period of performance for this work is one year from the date of order issued by the Acquisitions Management Division/WC3.