Human Capital Services

STATUS UPDATE AS OF MAY 12, 2015: The Transportation Security Administration (TSA) is in the process of developing the final acquisition strategy based on industry feedback received during the market research phase. As such, TSA anticipates migrating its Information Technology (IT) systems to the Department of Homeland Security (DHS) Data Center beginning this year. Additionally, TSA anticipates obtaining the Human Resources (HR) services required for the Personnel Futures Program that will not be transitioned in-house, through a portfolio approach consisting of three separate procurements: (1.) Personnel, Payroll, & Benefits; (2.) Recruitment and Hiring; and (3.) A TSA-wide Customer Service Center. Specific information regarding the timeframes and acquisition methods for these procurements can be anticipated around the third quarter of Fiscal Year (FY) 2015. Industry feedback regarding the intended portfolio approach, recommended acquisition methods, Contract Line Item Number (CLIN) structure, or terms and conditions, may be provided electronically to PFPAcqTeam@tsa.dhs.gov through June 12, 2015 at noon (EST). Feedback provided shall not exceed three (3) pages in length, and must be legible, single-spaced, typewritten (on one side only), in a type size not smaller than twelve (12) point proportional font, on paper not larger than eight-and-a-half (8 ) by eleven (11) inches. All questions and inquiries regarding this requirement should be directed via email to PFPAcqTeam@tsa.dhs.gov. Thank you again for your interest in our requirement and interest in doing business with TSA. STATUS UPDATE: TSA has concluded our industry engagement efforts and market research for our Human Capital Operations Services requirement. Market research was conducted on a full and open basis via Sources Sought Notices, Requests for Information and targeted Industry Days. Market research was conducted in accordance with FAR Part 10 "Market Research", FAR 15.201 "Exchanges with Industry before Receipt of Proposals", and the Department of Homeland Security's guidance on vendor engagement. TSA has gathered industry feedback, perspective and recommendations regarding suitable approaches to acquire and modernize our services. TSA has also learned about current leading practices that may help gain some efficiency in our requirements and proposal process. Ultimately TSA plans to obtain quality services by clearly communicating requirements and expected outcomes in the work statement and contract terms and conditions. TSA is moving into the acquisition planning phase and intends to use additional techniques as permitted by the FAR to continue promoting early exchanges of information with industry. You may anticipate additional information being provided regarding this requirement approximately around the third quarter of FY2015. All questions and inquiries regarding this requirement should be directed via email to PFPAcqTeam@tsa.dhs.gov. Thank you again for your interest in our requirement and interest in doing business with TSA. ORIGINAL NOTICE: The Government Technology & Services Coalition (GTSC) is hosting three (3) industry days in cooperation with the Department of Homeland Security's Transportation Security Administration (TSA) to conduct market research for human capital operations services among government contracting firms registered with SAM (System Award Management). Human capital services includes Benefits Processing and Management; Staff Acquisition; Human Resources Development; Separation Management; Data Reporting; Customer Service Center and User Support. These industry days seek a varied representation of both companies and ideas for executing TSA's human capital services. The first industry day invites participants with experience in Personnel, Payroll and Benefits (PP&B) Processing, specifically Personnel and Payroll Action Processing; Compensation Management; and Benefits Action Processing and Management. This industry day will take place on Friday, September 12, 2014 at 2:30 pm in Arlington, VA. Only contractors registered with SAM that have experience in these areas should register. REGISTRATION is available here: https://www.eventbrite.com/e/tsa-industry-day-1-ppb-tickets-12840709909 The second industry day invites participants with experience in Recruitment and Hiring, specifically Staff Acquisition strategies and marketing; Workforce Planning; Hiring Activities; and Orientation and On-Boarding Activities. This industry day will take place on Tuesday, September 16 at 1:00 pm in Arlington, VA. Only contractors registered with SAM that have experience in these areas should register. REGISTRATION is available here: http://www.eventbrite.com/e/tsa-industry-day-2-recruitment-hiring-tickets-12840946617 The third industry day invites participants with experience in establishing, operating and maintaining a Customer Service Call Center. This industry day will take place on October 8, 2014 at 10:00 am - 12:00 pm. Only contractors registered with SAM that have experience in these areas should register. REGISTRATION is available here: https://www.eventbrite.com/e/tsa-industry-day-3-customer-service-center-tickets-12908314115 TSA's mission is to protect the United States transportation systems and to ensure freedom of movement for people and commerce. TSA sets the standard for excellence in transportation security through people, processes, and technology, and is committed to promoting a culture founded on the values of integrity, innovation, and team spirit. In conjunction with state, local, and regional partners, TSA oversees security for the nation's highways, railroads, buses, mass transit systems, seaports, and its 460 Federalized airports. TSA has approximately 65,000 employees assigned to 17 TSA offices, with a headquarters situated in Arlington, Virginia, and twenty-five (25) field office locations throughout the United States and US territories, as well as a number of international locations. TSA's Office of Human Capital (OHC) must recruit, hire and maintain a diverse well-qualified workforce in compliance with the Aviation and Transportation Security Act (ATSA), Public Law 107-71 (November 19, 2001). Therefore, OHC provides TSA employees with comprehensive human capital services. These services must work seamlessly, in an end-to-end automated environment; and must be able to support the entire TSA workforce comprised of: Transportation Security Officers (TSOs), Federal Air Marshals (FAMs), Management and Administrative Professional (MAP) positions, Transportation Security Executive Service (TSES), and those designated as "executive" (e.g., Federal Security Director (FSD) K-band positions). TSA is conducting market research for the following functional areas: Personnel and Payroll Action Processing; Compensation Management; Benefits Management; Staff Acquisition; Human Resources Development; Separation Management; Data Reporting; and Customer Services and User Support.