ImageSoft, Inc. — DIR-TSO-4392

Contract DIR-TSO-4392 is a cooperative agreement between the Texas Department of Information Resources and i3-ImageSoft, LLC, providing a comprehensive suite of document and content management software and services. The offering includes electronic document and records management systems, automated workflow, business process automation, electronic forms, e-signatures, and the TrueFiling electronic filing system. This contract is available for use by state and local governments, public education institutions, and other public entities both within and outside of Texas. The agreement has been extended through April 1, 2026, and prohibits the use of resellers. The contractual framework is supported by several key appendices, including a System Maintenance Agreement for technical support and upgrades, a Services Agreement for Statements of Work, and an End User License Agreement. Financial terms include a 20 percent discount off MSRP for Enterprise Content Management software and a 5 percent discount for related technical services, with a 0.75 percent administrative fee payable to DIR. The contract also incorporates strict compliance requirements regarding the National Defense Authorization Act, Texas HUB subcontracting goals, and data security standards, including PCI DSS compliance for e-filing transactions. Award and performance are governed by a best-value approach, emphasizing pricing, vendor experience, and the support plan.