Implementation & Change Management Services

Hillsborough County is seeking a qualified subcontractor to provide Implementation and Change Management Services for a major system rollout, requiring a detailed plan that encompasses end-to-end deployment, workflow configuration, and strategies to drive user adoption across county departments. The project demands close coordination with multiple internal agencies to ensure seamless integration, minimize disruption, and foster operational readiness among staff. The contractor must deliver a structured approach to transition management, including training, communication planning, and support mechanisms designed to secure sustained compliance and effectiveness after go-live. All work must be performed in alignment with county priorities and timelines, with full accountability for meeting performance benchmarks throughout the implementation lifecycle. Responses are due by August 5, 2026, and the opportunity is classified under NAICS code 541513 for Custom Computer Programming Services.