Implementation and Customer Support Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
This subcontract for Implementation and Customer Support Services supports prime contractors on Virginia Retirement System projects. The scope of work includes technical setup, operational support, and the development of implementation plans and production deployment schedules. The provider will utilize standard software QA methodologies to conduct end-to-end testing with VRS test files and establish formal customer support escalation procedures. Key deliverables for this engagement include a comprehensive implementation plan, a detailed test report, and an active support framework. The project is categorized under NAICS code 541511 and is designated for remote performance. Interested parties must respond by September 16, 2026.
General Info
Agency
NAICS
Place of Performance
Remote, VA, USASet-Aside
Documents
This scope was carved out of 158-27-048.
The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.
158-27-048 Tax Reporting Solution
AI Contract Breakdown
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Timeline
Response Deadline
Organization & Contact Information
Full Description
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