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In-Home Installation and Technical Support

Active

State & Local

Response Deadline08/14/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract entails the onsite installation, setup, user training, and ongoing technical support for Personal Emergency Response System (PERS) units within participants’ residences across New York. This includes performing initial deployments, educating end users on proper device operation, and delivering timely follow-up service calls to resolve any functional issues or hardware malfunctions. The work requires direct field engagement in private homes to ensure accessibility and reliability of life-saving emergency response equipment for vulnerable populations. This subcontract is issued by the Area Agency on Aging under NAICS code 811212, with a response deadline of August 14, 2026. The services must be conducted in compliance with local operational standards and are designed to support the ongoing safety and independence of individuals relying on PERS technology. All tasks are performed in situ, necessitating trained personnel capable of handling both technical equipment and sensitive client interactions, with emphasis on precision, responsiveness, and customer-centric service delivery.

General Info

Onsite PERS installation, training, and support for vulnerable residents across New York, compliant with local standards.

Agency

New York → Area Agency on AgingView Agency

NAICS

811212 - Computer and Office Machine Repair and MaintenanceView NAICS

Place of Performance

NY, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 17

subcontract

Response DeadlineAug 14

Submission deadline

Response Deadline

08/14/2026, 06:00:00 PM UTCin 27 days

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Organization & Contact Information

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AgencyNew York → Area Agency on Aging

ContactsNo contacts available

OfficeN/A

Organization / Agency

New York → Area Agency on Aging

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Onsite installation, setup, user training, and troubleshooting of PERS units in participants’ homes, including follow-up service calls.

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