This Solicitation opportunity from New York was posted on July 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Personal Emergency Response Systems for Older Adults

Closed

036-26State & Local

Submission Closed08/14/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561421

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3 months ago

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N/A

AI Contract Overview

The Wayne County Department of Aging and Youth is seeking a qualified vendor to provide and manage a Personal Emergency Response System (PERS) program for older adults, aiming to support independence, health, and safety. The selected vendor must be headquartered in New York State or maintain a physical presence within 75 to 100 miles of Wayne County, operate a U.S.-based call center, and assume full responsibility for supplying, installing, monitoring, and maintaining approximately 250 PERS units with pendants, all of which must remain the vendor’s property. The vendor is required to handle all ongoing services including battery replacements, accessory updates, removals, and installations for new and existing participants, whether directly or through a disclosed subcontractor. The program expects to serve around 250 subscribers, with flexibility for the number to fluctuate based on departmental needs. Any currently installed units remain the property of the existing contractor and must be retrieved and returned to the Department upon transition, after which they will be handed back to the previous vendor. The solicitation, numbered 036-26, is open for responses until August 14, 2026, and is issued under the agency’s purchasing policies. Proposals must demonstrate the vendor’s operational capacity, compliance with geographic and call center requirements, and ability to ensure seamless service continuity. All equipment and services must be provided without transferring ownership to the Department. Primary contact for inquiries is Amy Haskins, Director of Aging and Youth, with Chris O’Connor as the Purchasing Agent, both reachable through the provided contact details. The performance location is within New York State, and the solicitation is managed by the Area Agency on Aging based in Lyons, NY.

General Info

Vendor must provide, install, monitor, and maintain 250 PERS units in Wayne County with U.S. call center and New York presence.

Agency

New York → Area Agency on Aging

NAICS

561421 - Telephone Answering Services

Place of Performance

NY, USA

Set-Aside

NONE

Documents

Proposal Forms for RFP Submission

10 pages · proposal-forms

High

Wayne County Owner-Contractor Agreement Sample

11 pages · contract-document

High

Wayne County RFP 036-26 Personal Emergency Response Systems for Older Adults

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJul 17

Solicitation

Response DeadlineAug 14

Deadline has passed

Submission Closed

08/14/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyNew York → Area Agency on Aging

Contacts2 people available

OfficeLyons, NY, 14489, USA

Organization / AgencyNew York → Area Agency on Aging

Office AddressLyons, NY, 14489, USA

Contacts

Amy HaskinsDirector of Aging and Youth

contact@example.gov

+1 (555) 000-0000

Chris O'ConnorPurchasing Agent

contact@example.gov

+1 (555) 000-0000

Full Description

Wayne County Department of Aging and Youth promotes independence, health, dignity, and quality of life for older adults and their families. One of the programs supporting this goal is the Personal Emergency Response System (PERS) program. The Department subcontracts this service and is issuing this solicitation in compliance with purchasing policies. The Wayne County Department of Aging and Youth is interested in contracting certain responsibilities of this program to an experienced and capable vendor ("Vendor") whose headquarters are located within the State of New York, or has a physical location or a branch within 75 to 100 miles of Wayne County Department of Aging of Youth to facilitate a timely response to the department's requests for services, and uses a United States-based call center. At a minimum, 1) The Vendor will provide and install approximately 250 PERS units and accessories (pendants for all units) with Vendor-owned equipment. If Vendor does not directly own the units, but will be renting or subcontracting that function, information on the subcontractor must be provided; and 2) The Vendor will monitor these units for a monthly fee from the time of installation onward (if Vendor does not directly monitor the units, but will be subcontracting that function, information on the subcontractor must be provided). The Vendor will continue to handle all removals, installations, accessory and battery replacement, and other routine maintenance duties after initial installation of these units for all future PERS referrals from the Department. Units and all associated equipment will remain the property of the Vendor. The Department expects the program will continue with approximately 250 subscribers, but this number may increase or decrease at the Department's option. Units currently installed are the current contractor's property and must be retrieved and returned to the Department during installation if a new vendor is selected. The Department will turn those units over to the current vendor.