Incident Response Coordination and Dispatch Services

The contract involves providing continuous, around-the-clock operation of a dispatch center equipped with Computer-Aided Dispatch (CAD) integration to efficiently handle incident alerts. The primary responsibilities include receiving real-time notifications, assigning appropriate response units, and monitoring response activities to ensure effective incident management. This service is critical for coordinating timely responses and maintaining high performance standards in emergency and incident handling. Issued by the Florida Department of Transportation, this subcontract calls for specialized technical services classified under NAICS code 541512, which pertains to custom computer programming services. The contract was posted in May 2026, with a response deadline set just a few days later, emphasizing a swift procurement process. While location and specific organizational details were not disclosed, the focus remains on supporting Florida's infrastructure through enhanced dispatch and incident coordination capabilities.