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Information Technology Enterprise Managed Services (ITEMS)

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NGA_ITEMS_CHANGE_IN_ACQUISITION_STRATEGYFederal

Contract Overview

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AI Contract Overview

The National Geospatial-Intelligence Agency (NGA) has approved a revised acquisition strategy for its Information Technology Enterprise Managed Services (ITEMS) program to better support the IT needs of the new Next NGA West (N2W) facility in St. Louis, Missouri. This change responds to the expiration of current ITEMS contracts at a critical time, coinciding with the procurement, installation, and deployment phases for the N2W facility’s IT infrastructure. NGA plans to issue three competitive solicitations over the next two years: one combining transport and cybersecurity requirements into a single Transport and Cyber Security (TCS) solicitation, another merging User Facing Services and Data Center Services into a combined User Facing and Data Center Services (UDS) solicitation, and a third for Enterprise Management Services (EMS) that will encompass helpdesk support, monitoring, and control functions. These changes aim to increase operational efficiency, reduce integration complexity, and improve customer support throughout the lifecycle of the N2W IT services. The modified strategy leverages industry trends such as embedding cybersecurity capabilities within network hardware and consolidates complementary IT service areas to enhance performance and streamline problem resolution. NGA intends to release the initial Request for Proposal for the TCS acquisition in June 2019 with a goal to award the contract by March 2020. These solicitations will be influenced by ongoing market research, with updates provided through official government acquisition platforms. The strategy underscores NGA’s commitment to providing stable, consistent IT support for the N2W facility from procurement through sustainment, while minimizing government integration efforts and reducing functional dependencies. Questions regarding the initiative can be directed to the designated NGA contract specialist, Michael Owens.

General Info

NGA revises ITEMS strategy, issuing three IT service solicitations for Next NGA West facility.

Agency

Department Of Defense → Attn: Ms S84 - Ocs

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Set-Aside

NONE

Documents

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Timeline

PostedApr 30

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Organization & Contact Information

AgencyDepartment Of Defense → Attn: Ms S84 - Ocs

Contacts1 person available

OfficeSPRINGFIELD, VA, 22150-7500, USA

Organization / AgencyDepartment Of Defense → Attn: Ms S84 - Ocs

Office AddressSPRINGFIELD, VA, 22150-7500, USA

Contacts

Michael W. OwensContract Specialist

contact@example.gov

Full Description

INDUSTRY ANNOUCEMENT SUBJECT: Change in Acquisition Strategy for Information Technology Enterprise Managed Services (ITEMS) The National Geospatial-Intelligence Agency (NGA) acting Component Acquisition Executive (CAE) approved a modified capabilities-based acquisition strategy for the ITEMS program, which enhances NGA's ability to meet the building and operational support requirements for NGA's new Next NGA West (N2W) facility in St. Louis, Missouri (MO). The purpose of this announcement is to communicate NGA's new strategy, and our rationale for this change. The design-build contract for N2W facility was awarded on 19 March 2019. The critical design review is schedule for mid-2021, with Information Technology (IT) procurement following shortly thereafter and IT installation, deployment and sustainment beginning in August 2022. Most of the current ITEMS contracts will be expiring right when they are most needed to support the N2W facility. NGA intends to issue three competitive solicitations over the next two years to meet our IT requirements. The first solicitation will combine transport and cybersecurity requirements under a new competitive acquisition called Transport and Cyber Security (TCS), in lieu of ITEMS Transport II. This combination leverages the industry trend of embedding cybersecurity technology in network hardware systems such as intrusion detection, perimeter defense, etc. Our goal is to release a new Request for Proposal (RFP) in June 2019, or soon thereafter, to enable contract award by March 2020. NGA intends to combine User Facing Services (UFS) and Data Center Services (DCS) requirements into one solicitation called User Facing and Data Center Services (UDS). Combining the back-end data center services with desktop services will increase operational efficiencies and better support to our end users. NGA also intends to issue a solicitation for Enterprise Management Services (EMS) that is expected to provide first-call helpdesk customer support, monitoring services, and control through the enterprise service center. These solicitations will be subject to the results of market research for each requirement. The modified acquisition strategy is structured to create efficiencies in the acquisition of IT services for services for better customer support to, minimize Government integration, minimize functional dependencies to gain performance efficiencies, and to streamline problem resolution for superior customer support. Most importantly, and provide consistent and stable support to the N2W program through procurement, installation, deployment, and sustainment. NGA will be posting updates to FedBizOps (FBO) and/or the Intelligence Community (IC) Acquisition Resource Center (ARC) on each of the solicitations. NGA looks forward to a continuing dialogue as we execute our modified ITEMS Strategy. Please direct any unclassified questions Michael Owens at (U) Michael.w.owens@nga.mil and classified questions to Michael.w.owens2@coe.ic.gov with the subject "NGA_ITEMS_CHANGE_IN_ACQUISITION_STRATEGY."