Insurance Brokerage Services

Canada Mortgage and Housing Corporation (CMHC) is seeking a qualified insurance broker to provide comprehensive risk management and insurance brokerage services under a five-year contract with an option to extend for an additional two years. The broker will be responsible for marketing, securing, and managing property and casualty insurance coverage across CMHC’s operations, engaging a broad spectrum of insurers—including incumbent providers—to ensure competitive premium rates and alignment with CMHC’s evolving needs. The contract requires adherence to strict data residency and security protocols, mandating that all CMHC information be encrypted to at least 128-bit strength, hosted exclusively within Canada, and properly sanitized or destroyed upon contract termination. Offerors must demonstrate compliance with Canadian privacy laws such as PIPEDA, hold appropriate government security clearances for all personnel handling sensitive data, and submit detailed attestations regarding financial capacity, market access, key personnel qualifications, and adherence to anti-forced labor provisions. Technical proposals must include comprehensive service delivery plans, resumes of critical staff, issue management protocols, and cybersecurity compliance documentation, while financial proposals must be submitted separately in accordance with prescribed formatting rules. Proposals are evaluated based on weighted criteria including technical approach, experience, and price, with a key sub-factor representing 25% of the total score; an adjectival rating scale from Outstanding (10) to Unsatisfactory (1–2) is used to assess quality, where scores of 7–10 indicate no significant performance risk. Submission must be made electronically via CMHC’s designated system by May 26, 2026, using specific file naming conventions and approved formats such as .docx and .pdf, with no compressed files allowed; late or misdirected submissions will be rejected. Contractors must also comply with confidentiality requirements, restricting access to CMHC information only to authorized personnel with signed agreements, prohibit third-party disclosures without prior written consent, and remain liable for subcontractor compliance with all contractual obligations. The contract does not specify a fixed dollar value, as pricing details are to be proposed by respondents, and no contract administration personnel or payment office details are provided in the solicitation materials.