Interpreter Workforce Management and Scheduling Platform

The contract involves the development and provision of a centralized, cloud-based platform designed to manage a shared pool of 15 interpreters per designated zone. This system will facilitate scheduling, enable performance tracking, and support resource allocation at the zone level, thereby improving operational efficiency for interpreter workforce management. The platform aims to streamline coordination and maximize the effective use of interpreter services across different areas within the organization. Issued by the US Citizenship and Immigration Services (USCIS) Contracting Office under the Department of Homeland Security, this subcontract is categorized under the NAICS code 518210, which pertains to data processing and related services. Although specific geographic details for the place of performance and point of contact are not provided, the contract was posted on October 30, 2025. The focus on cloud technology highlights an emphasis on scalability, accessibility, and real-time management capabilities in handling interpreting personnel across multiple zones.