IRB Digital Case Management TBIPS

The Immigration and Refugee Board of Canada is seeking professional services support for its Chief Innovation and Technology Office to advance the Digital Case Modernization initiative. The primary objective is to transition the current case management application ecosystem toward a modernized, cloud-aligned microservices architecture and operating model. This effort aims to resolve existing limitations and improve the sustainability, security, scalability, and interoperability of the platform, ultimately enabling advanced capabilities such as artificial intelligence, advanced automation, data sharing, and improved reporting. The requirement is being procured under the Task Based Informatics Professional Services method of supply, specifically targeting Tier 1 supply arrangement holders. The project requires a total of nine specialized resources, including two Application/Software Architects, six Programmer/Analysts proficient in .net and Angular, and one Technology Architect. The proposed contract duration is one year from the date of award, with an estimated level of effort of 180 days per resource. Performance will take place in the National Capital Region, and the contract mandates specific security requirements, including a valid Designated Organization Screening for the corporation and Reliability status for personnel, with document safeguarding at the Protected A and B levels.