R--ISDRA FEE COLLECTION SERVICES 2026-2027

The contract for ISDRA Fee Collection Services covers the management and delivery of permit sales and distribution services at the Imperial Sand Dunes Recreational Area in California for a base period of one year, starting July 1, 2026, and extending through June 30, 2027, with four optional one-year renewal periods up to June 30, 2031. The work involves maintaining uninterrupted 24/7 permit availability through off-site vendors, providing customer service, securely handling cash and credit card transactions, managing Personally Identifiable Information, and ensuring compliance with federal environmental standards including Leave No Trace principles. Performance is governed by a comprehensive 265-page Performance Work Statement, which includes detailed specifications for permit designs, operational procedures, and service standards, such as ensuring no more than 48 consecutive hours of system outage and limiting customer complaints to fewer than three per performance period. The contract is structured as a Firm Fixed Price arrangement, with no monetary values provided for base or option years, making the total contract value undefined. The contractor must submit monthly financial and performance reports, adhere to federal procurement regulations including EPA, ENERGY STAR, and USDA BioPreferred standards, and comply with specific vehicle marking requirements for outfitter vehicles that display company names and headquarters locations in legible, 50-foot-readable signage. The acquisition follows a Best Value Trade-Off methodology, prioritizing Technical Quote (including technical approach, quality control, and experience) and Past Performance as significantly more important than Price, which remains a major but secondary consideration. Awards will not be based solely on lowest cost; higher-priced offerors may be selected if their technical qualifications and performance history justify the additional expense. Contract administration is managed from Sacramento, California, with Laurie Ehlinger as the primary point of contact. Payment must be submitted electronically via the Treasury’s Invoice Processing Platform, with no alternative systems permitted without a prior written waiver. All subcontracting must align with commercial services provisions and include standard FAR clauses on changes, terminations, bankruptcy, and small business subcontractor payments. While no packaging, preservation, or marking standards beyond vehicle signage are mandated, contractors are required to provide unique entity identifiers, socioeconomic status certifications, and complete representations regarding tax liabilities and executive compensation. The government retains full authority for inspection and acceptance at the delivery destination under F.O.B. Destination terms, and contract performance is entirely domestic. Failure to meet performance metrics may result in rejection, correction, or financial penalties without additional cost to the government.