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This Government Contract opportunity from Texas was posted on May 2, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IT Help Desk & Technical Support Services

Closed
State & Local

Contract Overview

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This subcontract opportunity for IT Help Desk and Technical Support Services is issued by ESC Region 8 in Texas. The scope of work focuses on providing Tier 1 and Tier 2 help desk support for end users, specifically covering device setup, connectivity troubleshooting, and general ticket resolution. The solicitation was posted on May 2, 2024, with a response deadline of June 21, 2024. The project is categorized under NAICS code 541511, and further details can be accessed through the Texas SmartBuy portal.

General Info

ESC Region 8 seeks Tier 1 and 2 IT help desk support services.

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 240503.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Networking Equipment, Software, and Services (2 Part with JOC)

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → ESC Region 8
ContactsNo contacts available
OfficeN/A
Organization / AgencyTexas → ESC Region 8
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1–2 help desk support for end users, including connectivity troubleshooting, device setup, and ticket resolution.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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Keith Deutsch
Christine

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