This Government Contract opportunity from Texas was posted on May 19, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Help Desk and Technical Support

Closed

State & Local

Submission Closed07/27/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks a vendor to provide Tier 1–2 technical support services for the Texas Department of Licensing and Regulation’s lottery system, serving a range of users including retail agents, internal staff, and system operators. Support tasks will encompass troubleshooting, system guidance, and resolution of technical issues related to lottery operations, requiring responsiveness and proficiency in both user-facing and backend system dynamics. The work is classified under NAICS code 541519, indicating it falls within other computer-related services, and is structured as a subcontract, potentially allowing for collaboration with other contractors under a prime agreement. The solicitation was posted on May 19, 2026, with a response deadline of July 27, 2026, at 10:00 PM CT. Although no specific location is listed for performance or agency address, the contracting agency is the Texas Department of Licensing and Regulation, operating under the broader Texas state government framework. The opportunity is accessible via the Texas SmartBuy portal, and while no set-aside provisions or organizational type restrictions are specified, bidders must be prepared to meet the technical and service-level demands of supporting a critical public gaming system with potential 24/7 operational requirements.

General Info

Vendor to provide Tier 1–2 technical support for Texas lottery system via subcontract, response due July 27, 2026.

Agency

Texas Department of Licensing and Regulation

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 452-2026-0007.

The full solicitation package (12 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request for Proposals for Lottery Operations and Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 19

subcontract

Response DeadlineJul 27

Deadline has passed

Submission Closed

07/27/2026, 10:00:00 PM UTC

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Organization & Contact Information

AgencyTexas Department of Licensing and Regulation

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas Department of Licensing and Regulation

Office AddressN/A

ContactsNo contact information available

Full Description

Provide Tier 1–2 technical support for lottery system users, including retail agents, internal staff, and system operators.

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