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IT Operations & Maintenance (O&M) / Help Desk

Active

Federal

Response Deadline04/30/2027, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for IT Operations and Maintenance and Help Desk services supports prime contractors on projects for the Department of Housing and Urban Development within the Office of Research and Community Support. Based in Washington, DC, the contract focuses on providing comprehensive operational support, including system administration, hardware maintenance, and software management. Key responsibilities involve performing software installations, security patching, hardware repairs, and continuous monitoring of system resources such as CPU and memory to ensure optimal performance. The scope of work emphasizes system reliability through the delivery of maintained uptime and the implementation of backup and recovery protocols for continuity of operations. Deliverables include patched hardware and software and detailed backup logs. This opportunity falls under NAICS code 541513, with a response deadline set for April 30, 2027.

General Info

IT operations and help desk services for HUD in DC, deadline April 30, 2027.

Agency

Department Of Housing And Urban Development → Cpo : Research And Community Suppor

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Washington, DC, 20410, USA

Set-Aside

NONE

Documents

This scope was carved out of NOF2026-0005.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

HUD Technology Transformation Next Generation

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Timeline

PostedApr 6

subcontract

Response DeadlineApr 30

Submission deadline

Response Deadline

04/30/2027, 03:00:00 PM UTCin 6 months

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Organization & Contact Information

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AgencyDepartment Of Housing And Urban Development → Cpo : Research And Community Suppor

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Housing And Urban Development → Cpo : Research And Community Suppor

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides operational support, hardware maintenance, and system administration for prime contractors on HUD projects. Performs software installation, patching, security updates, hardware repair/replacement, system resource monitoring (CPU/Memory), and backup/recovery (COOP). Delivers maintained system uptime, patched hardware/software, and backup logs.

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