This Government Contract opportunity from Dot225160 Office Of Tsmo Odot, Dot-dept Of Transportation was posted on June 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Service Level Management & Help Desk Support

Closed

State & Local

Submission Closed07/10/2026, 08:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Command Center IT Systems Installation

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1 day ago

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in 11 days

AI Contract Overview

The IT Service Level Management and Help Desk Support subcontract, issued by the Dot225160 Office of Tsmo Odot within the Department of Transportation, focuses on the delivery of managed IT support services. The primary objective is to ensure operational stability through strict service level agreements covering system uptime, incident response times, and resolution efficiency. To maintain these standards, the contract requires the implementation of 24/7 help desk operations and continuous service monitoring. This opportunity falls under NAICS code 541512 and was posted on June 18, 2026. Interested parties must submit their responses by the deadline of July 10, 2026. Further details and application processes are managed through the OhioBuys procurement portal.

General Info

Managed IT support and 24/7 help desk services for the Department of Transportation.

Agency

Dot225160 Office Of Tsmo Odot, Dot-dept Of Transportation

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

OH, USA

Set-Aside

NONE

Documents

This scope was carved out of SRC0000039722.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

D22 Specialized Desk Lights (RFQ 2116)

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJun 18

subcontract

Response DeadlineJul 10

Deadline has passed

Submission Closed

07/10/2026, 08:30:00 PM UTC

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Organization & Contact Information

AgencyDot225160 Office Of Tsmo Odot, Dot-dept Of Transportation

ContactsNo contacts available

OfficeN/A

Organization / Agency

Dot225160 Office Of Tsmo Odot, Dot-dept Of Transportation

Office AddressN/A

ContactsNo contact information available

Full Description

Provide managed IT support with SLAs for uptime, incident response, and resolution, including 24/7 help desk operations and service monitoring.

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