IT Service Management (ITSM) Coordination and Integration

This contract, titled IT Service Management (ITSM) Coordination and Integration, is a subcontract aimed at aligning business process and technical change functions within the Department of Veterans Affairs IT environments. The primary objective is to ensure seamless integration across all phases of the service lifecycle, including governance structures and reporting mechanisms, to enhance operational efficiency and compliance. The work focuses on bridging gaps between procedural and technical teams to improve service delivery, accountability, and transparency in IT operations under the VA’s oversight. The solicitation was posted on July 27, 2026, with a response deadline just four hours later, indicating a highly time-sensitive procurement process. The contract falls under NAICS code 541519, which applies to other computer-related services, and the place of performance is designated with a zip code of 37212. Issued through the 249-NETWORK Contract Office 9 (36C249), the contract does not specify a set-aside type or organization type, and no point of contact information is provided. The full opportunity can be accessed via the SAM.gov portal, but no further details on scope, budget, or required qualifications are included in the posted data.