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IT Support and Help Desk Services for Database Access

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract is for providing Tier 1 and Tier 2 technical support to users of the Export-Import Bank of the US regarding database access issues such as login failures, permission errors, and navigation challenges. The work will be performed remotely with the place of performance identified as 20571, indicating the primary location is likely within the Washington D.C. metropolitan area. Support services must be responsive and capable of resolving a wide range of user-facing technical problems related to database systems used by the agency’s personnel. The solicitation is classified as a subcontract under NAICS code 541512, which covers computer systems design and related services, and is open for responses until August 10, 2026, with the opportunity posted on July 7, 2026. The contract is directly tied to the needs of the Export-Import Bank of the US, and all support activities must align with the agency’s operational security and compliance standards, though no specific set-aside requirements are indicated.

General Info

Tier 1 and Tier 2 remote technical support for Export-Import Bank’s database issues until August 10, 2026.

Agency

Export-Import Bank Of The US → Export Import Bank Of The USView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

DC, 20571, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

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Organization & Contact Information

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AgencyExport-Import Bank Of The US → Export Import Bank Of The US
ContactsNo contacts available
OfficeN/A
Organization / Agency
Export-Import Bank Of The US → Export Import Bank Of The US
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Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1 and Tier 2 technical support to EXIM users for database login, access errors, and navigation assistance.

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