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IT Support and RMA Services (5-Year Term)

Active

Canada

Response Deadline06/29/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract engages a service provider to deliver technical support and next-business-day Return Merchandise Authorization (RMA) services for network hardware over a five-year period. The scope includes remote diagnostics to quickly identify issues and logistics for timely replacement of faulty equipment, ensuring minimal downtime for the client's network infrastructure. The services are aimed at maintaining operational efficiency and reliability of network systems across Canada. Issued by Shared Services Canada under NAICS code 541512, this subcontract opportunity was posted in June 2026 with a response deadline at the end of that month. The performance location is Canada, and while certain administrative details such as point of contact and office address are not specified, the contract is focused on supporting government network operations through a structured and responsive technical support framework.

General Info

Five-year technical support and next-day RMA services for Canadian government network hardware.

Agency

Government of Canada → Shared Services Canada

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJun 8

subcontract

Response DeadlineJun 29

Submission deadline

Response Deadline

06/29/2026, 08:00:00 PM UTCin 18 days

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Organization & Contact Information

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AgencyGovernment of Canada → Shared Services Canada

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Canada → Shared Services Canada

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide technical support and next-business-day RMA for network hardware including remote diagnostics and replacement logistics.

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