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This Government Contract opportunity from Department Of Homeland Security was posted on May 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

ITIL-Based Operations and Maintenance Support

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The contract seeks a subcontractor to provide IT operations and maintenance support for the VSPTS system using ITIL-based practices to ensure reliable, efficient, and standardized service delivery. The work involves ongoing operational management, incident resolution, problem management, change control, and system monitoring aligned with ITIL frameworks to maintain system availability and performance. The place of performance is designated as Washington, DC, with a zip code of 20024, indicating the primary location for service delivery and on-site support activities. This subcontract, classified under NAICS code 541511 for Custom Computer Programming Services, is issued by the Information Technology Division of the Department of Homeland Security. The solicitation was posted on May 8, 2026, with a firm deadline for responses set for May 15, 2026, at 2:00 PM. There is no set-aside designation specified, suggesting the opportunity is open to all eligible contractors. Interested parties must respond through the designated SAM.gov portal before the deadline to be considered for award.

General Info

Provide ITIL-based IT operations support for VSPTS system in Washington, D.C., by May 15, 2026.

Agency

Department Of Homeland Security → Information Technology DivisionView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

Washington, DC, 20024, USA

Set-Aside

NONE

Documents

This scope was carved out of RFI-FY26-VSPTS.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFI - ICE Visa Security Program Tracking System (VSPTS)

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Information Technology Division
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Homeland Security → Information Technology Division
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver IT operations and maintenance support using ITIL-based practices for the VSPTS system.

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