This Subcontract opportunity from American Battle Monuments Commission was posted on December 4, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
ITSM/CRM System Integration Services
Contract Overview
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The American Battle Monuments Commission is seeking a subcontractor for ITSM/CRM System Integration Services under NAICS code 541513. The primary objective of this engagement is to integrate a new ITSM/CRM platform with Microsoft 365 E5, Azure AD, and SharePoint. The project requires the use of secure APIs and CAC/PIV authentication to ensure a secure environment, with optional integration capabilities for Power BI and Azure Sentinel. This opportunity was posted on December 4, 2025, with a response deadline of December 8, 2025. The place of performance is located in the 22201 zip code area. Interested parties must provide a solution that meets the specific technical requirements for secure authentication and seamless connectivity across the specified Microsoft ecosystem.
General Info
Agency
Place of Performance
VA, 22201, USASet-Aside
Documents
This scope was carved out of ABMCFY26_ITSM_CRM.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Integrated IT Service Management (ITSM) and Customer/Case Relationship Management (CRM)
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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