Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, December 9 at 2:00 PM ET

Register Free →

This Subcontract opportunity from American Battle Monuments Commission was posted on December 4, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

ITSM/CRM System Integration Services

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513
New
Federal
Sole Source Special Notice for DOT's Non-Competitively Adding Three Watch-Officers to Echelon Services, LLC's Existing Transportation Operations Center (TOC) Contract
Solicitation # 693JK427R500002
The U.S. Department of Transportation (DOT) is issuing a sole-source modification, numbered 27, to the existing Transportation Operations Center (TOC) support-services contract (No. 693JK423C500009) held by Echelon Services, LLC. This modification aims to address staffing deficiencies within the Departmental Office of Intelligence, Security and Emergency Response (S-60) by adding three operational Watch Officers, consisting of two Senior Watch Officers and one Journeyman Watch Officer. The addition is valued at $1,315,961.03, bringing the envisioned revised contract value to $7,505,455.83. The period of performance for these additional personnel runs from December 1, 2026, through September 30, 2028, with work performed at the DOT Headquarters in Washington, DC. The added personnel will be responsible for continuous operational monitoring, incident identification, and the development of situational awareness and reporting to maintain a 24/7 operational coordination capability. They must be proficient in National Incident Management System (NIMS) principles and Incident Command System (ICS) concepts, with demonstrated experience in emergency management, crisis communications, and recovery coordination. The DOT has justified this sole-source award based on the need for speed, efficiency, and continuity of transition, though the final signing is contingent upon the contracting officer determining that the pricing is fair and reasonable.
693JK4 Ost

POSTED

2 days ago

DEADLINE

in 14 days

AI Contract Overview

Show more

The American Battle Monuments Commission is seeking a subcontractor for ITSM/CRM System Integration Services under NAICS code 541513. The primary objective of this engagement is to integrate a new ITSM/CRM platform with Microsoft 365 E5, Azure AD, and SharePoint. The project requires the use of secure APIs and CAC/PIV authentication to ensure a secure environment, with optional integration capabilities for Power BI and Azure Sentinel. This opportunity was posted on December 4, 2025, with a response deadline of December 8, 2025. The place of performance is located in the 22201 zip code area. Interested parties must provide a solution that meets the specific technical requirements for secure authentication and seamless connectivity across the specified Microsoft ecosystem.

General Info

Agency

American Battle Monuments Commission

NAICS

541513 - Computer Facilities Management Services

Place of Performance

VA, 22201, USA

Set-Aside

NONE

Documents

This scope was carved out of ABMCFY26_ITSM_CRM.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Integrated IT Service Management (ITSM) and Customer/Case Relationship Management (CRM)

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Get full access to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyAmerican Battle Monuments Commission
ContactsNo contacts available
OfficeN/A
Organization / Agency
American Battle Monuments Commission
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Integration of the new ITSM/CRM platform with Microsoft 365 E5, Azure AD, SharePoint, and optional connections to Power BI and Azure Sentinel using secure APIs and CAC/PIV authentication.

Earlier notices in this NAICS code

Posted before this notice, open and closed

Find Active Opportunities Like This

Get AI-powered intelligence on the opportunities still open

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS