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ITSM Implementation and Engineering Services

Active

State & Local

Response Deadline11/03/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Georgia → Columbus State University

NAICS

541512 - Computer Systems Design Services

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of 53000-eRFP-002089-2027.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CSU Enterprise IT Service Management and Helpdesk System

AI Contract Breakdown

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Timeline

PostedOct 8

subcontract

Response DeadlineNov 3

Submission deadline

Response Deadline

11/03/2026, 07:00:00 PM UTCin 25 days

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Organization & Contact Information

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AgencyGeorgia → Columbus State University

ContactsNo contacts available

OfficeN/A

Organization / AgencyGeorgia → Columbus State University

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical setup and configuration of ITSM platforms for prime contractors on Columbus State University projects. Maps service delivery workflows, configures ticket routing rules, and integrates the system with university identity management services. Delivers a configured and tested ITSM system ready for production use.

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