J -- Maintenance of Canon Equipment
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The contract SSA-OCO-1009 involves the maintenance of Canon microfilm equipment located at the SSA Metro West Building in downtown Baltimore, Maryland. The equipment covered includes a range of Canon devices such as 30 MP60 Reader Printers, 23 MS500 Digital Scanners, 23 100R Roll Carriers, 23 Fileprint 400 Laser Printers, and multiple CD4046 and ED500 Endorsers. The maintenance services must be provided during normal business hours on weekdays by an authorized Canon maintenance provider, with a requirement for a response to service calls within 24 hours. The contract stipulates that maintenance must include the provision of OEM-quality parts, implementation of any equipment changes or updates as directed by Canon or SSA, a minimum of two preventive maintenance visits per year, and a 12-month warranty on all work performed. Technicians must be Canon certified to carry out the maintenance. The Social Security Administration intends to negotiate this contract with MICROGRAPHIC EQUIPMENT DESIGN Inc (MEDI), which is currently considered the sole authorized and certified Canon maintenance provider in the Baltimore metropolitan area and has a history of prior contracts for this equipment. While this is not a solicitation or request for proposal, small businesses that believe they meet the certification and capability requirements are invited to submit a complete capability statement demonstrating relevant certifications, qualified staff, parts availability, and industry experience within seven business days. The contract emphasizes SSA’s preference for working with a qualified authorized provider and clarifies it will not respond to or pay for solicitation requests.
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