J--On-Site Maintenance and Repairs of Bell & Howell Mail Equipment and Systems
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This contract involves a sole source, firm-fixed price agreement awarded to Bell & Howell for on-site maintenance and repair services of government-owned Bell & Howell mail inserting, processing, and sorting equipment at two IRS print and mail sites in Ogden, Utah, and Detroit, Michigan. The contract covers typical Bell & Howell systems such as the MailStar 4000, Criterion Sorters, 12K Inserters, and associated auxiliary equipment, including upgrades during the contract term. These sites collectively handle approximately 150 million mail pieces annually. The contract ensures continuous operation of the equipment at an effectiveness level of 95% or higher, adhering to original equipment manufacturer standards and USPS domestic mail manual requirements. The agreement is structured for an initial base year starting October 1, 2003, through September 30, 2004, with four option years extending through September 30, 2008, contingent on funding availability. Services are provided 24 hours a day, six days a week, with a firm-fixed monthly price covering basic maintenance, parts, supplies, and incidentals. Emergency repairs outside regular hours are addressed on a fixed-price, time-and-materials basis with a two-hour response time. Bell & Howell must provide qualified personnel with required security clearances and management support, including technical support via a toll-free number available 24/7. The contractor is also responsible for furnishing all necessary tools, equipment, and travel for maintenance tasks. Interested parties were invited to submit responses demonstrating similar experience and qualifications by a specified deadline.
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