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K -- Maintenance of CANON Equipment

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SSA-OCO-05-0288Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The Social Security Administration (SSA) requires ongoing maintenance and repair services for CANON Microfilm Reader/Printers located at two sites: the SSA Metro West Building in Baltimore, MD, and the Underground Records Center in Boyers, PA. The Baltimore location includes a substantial inventory of equipment such as 23 MS500 Digital Scanners, 23 100R Roll Carriers, 23 FilePrint 400 Laser Printers, among others, while the Boyers site houses additional CANON devices like 10 MS500 Digital Scanners and 30 MP60 Reader/Printers. Maintenance services are expected during normal business hours on weekdays, with next-day service guaranteed, at least two preventive maintenance visits annually, and all work must be performed by authorized CANON-certified technicians using OEM parts. The contractors must respond to service calls within 24 hours, provide warranted repairs valid for 12 months, and comply with updates or equipment changes as required by CANON or SSA. SSA plans to continue these maintenance contracts with MICROGRAPHIC EQUIPMENT DESIGN Inc. (MEDI) for the Baltimore location and I.M.R. Limited for Boyers, both being the only currently known authorized CANON maintenance providers at these sites. However, the agency is open to hearing from other qualified small businesses possessing the necessary CANON certifications, parts availability, and experienced staff that can meet the maintenance requirements. Interested parties are invited to submit capability statements and certification proof within seven business days, though this notice is not a solicitation for proposals, and SSA will neither respond to nor pay for solicitation requests. The contract falls under NAICS code 811212 and is managed through the SSA Office of Acquisition and Grants.

General Info

SSA requires certified CANON equipment maintenance at Baltimore and Boyers, with prompt, OEM parts service.

Agency

Social Security Administration → SSA Ofc Of Acquisition Grants

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

Set-Aside

NONE

Documents

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Timeline

PostedMar 15

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Organization & Contact Information

AgencySocial Security Administration → SSA Ofc Of Acquisition Grants

ContactsNo contacts available

OfficeBALTIMORE, MD, 21235, USA

Organization / AgencySocial Security Administration → SSA Ofc Of Acquisition Grants

Office AddressBALTIMORE, MD, 21235, USA

ContactsNo contact information available

Full Description

SSA-OCO-05-0288: Maintenance for CANON Microfilm Equipment.SSA has a requirement for ongoing maintenance and repair services for CANON Microfilm Reader/Printers. The equipment is located in the SSA Metro West Building in downtown Baltimore, MD. The equipment includes 23 MS500 Digital Scanners, 23 100R Roll Carriers, 23 FilePrint 400 Laser Printers, 2 CD4046, 2 ED500 Endorsers and 30 MP60 Reader/printers. In addition, SSA has CANON equipment in its Underground Records Center located in Boyers, PA. The equipment includes: 10 MS500 Digital Scanners, 12 FP400 Printers, 12 100R Roll Carriers, 2 MS800 Digital Scanners and 30 MP60 Reader/Printers. Maintenance is required during normal business hours five days per week with next day service and two PM checks per year.. Maintenance must be provided by an authorized CANON Maintenance provider. SSA intends to negotiate and place an order for maintenance with MICROGRAPHIC EQUIPMENT DESIGN Inc (MEDI); 7225 Parkway Drive; Hanover, MD 21076 (Baltimore) and with I.M.R. Limited of Harrisburg, PA (Boyers). These are follow-on contracts to previous contracts issued to MEDI and IMR, the only known certified CANON maintenance supplier for the Baltimore and Boyers locations. The provider must be able to respond to service calls within 24 hours of notice, provide any required parts which shall be OEM quality, make any changes or updates to equipment as directed by CANON or SSA, provide a minimum of two (2) PM calls per year on all equipment, warrant all work for 12 months, and certify all technicians are CANON certified. SSA believes MEDI and IMR are the only "authorized maintenance providers for the referenced equipment". Any responsible Small Business who believes it has the necessary staff and resources to provide the described services should submit a complete capability statement (including documentation clearly demonstrating CANON certification) to provide maintenance on the equipment, list of qualified technicians with certifications, parts availability and industry experience to the Contracting Officer (at the address above) within seven (7) business days from the date of this notice. This is Not a request for proposals. SSA will not respond to, nor pay for requests for solicitations.