Learning Management & Learning Experience Software Platform

INTRODUCTION: The Town of Palm Beach seeks proposals from qualified firms to provide a scalable Learning Management & Learning Experience System software platform for the Town of Palm Beach, Florida. This is a request for interested firms to submit their credentials and qualifications to the Town for consideration to provide a platform on an annual basis.
It is the Town’s intent to select one LMS/LXP system to support learning across diverse employee groups with the goal of centralizing learning operations, unifying content sources (proprietary and purchase), manage compliance and certifications/licenses, and deliver AI-driven personalized learning aligned to employee's skills, interests, and career goals. LMS/LXP providers desiring to respond should have experience with entities the size of Palm Beach, and public entity experience.
SUBMISSION: The Town only accepts online submittal of proposals through Euna, the eProcurement platform linked to the Town website, promoting a greener footprint. No proposer may withdraw their proposals for a period of one hundred and eighty (180) days from the date set for the opening thereof.
PRE-PROPOSAL CONFERENCE: A non-mandatory pre-proposal conference will be held virtually via the Microsoft Teams meeting platform. To join the meeting please see the instructions included under "Files" or copy/paste the URL in the "Events" section into your browser. Date/Time are specified in the "Events" section. Attendance is strongly encouraged as this will be the only forum to seek clarification directly from Project Manager and Town staff. After the award, no extra charge or compensation will be allowed as a result of failure to attend the conference and/or any resulting site visit.
AWARD: Award shall be made to the Proposers which offer the best value to the Town. The Town reserves the right to reject any and all proposals, to waive non-material irregularities or technicalities and to re-advertise for all or any part of this solicitation as deemed in its best interest. The Town shall be the sole judge of its best interest.
TERM: The software platform agreement resulting from this request for proposals shall be for a term of two (2) years to begin upon award. There shall be three (3) additional one (1) year term options, based on mutual agreement and satisfactory performance, for a maximum contract length of five (5) years.
RESPONSIBLE VENDOR DETERMINATION: Respondent is hereby notified that Section 287.05701, Florida Statutes, requires that the Town of Palm Beach may not request documentation of or consider a vendor’s social, political, or ideological interest when determining if the vendor is a responsible vendor.
QUESTIONS: Questions related to this solicitation should be submitted through Euna using the Messages/Vendor Discussion feature.
CONTACT: For help with creating an account or submitting a bid, please contact Euna Help Desk: Phone: 1 (800) 354-8010 Email: support.bonfire@eunasolutions.com For all other questions, please contact the designated Procurement representative: Carlos E. Santana, Procurement and Contract Agent Phone: (561) 227-7003 Email: csantana@townofpalmbeach.com
Due to the Cone of Silence, all communications regarding this solicitation shall be handled solely by Town Procurement Representatives.