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Learning Nucleus Hosting and Technical Support. The contractor shall provide enterprise-level FedRAMP hosting, Tier 3 end-user issue resolution, and change order implementation in support of the Lear…

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract requires enterprise-level FedRAMP-compliant hosting and technical support for the Learning Nucleus Learning Management System, ensuring secure, scalable, and reliable infrastructure aligned with federal security standards. The contractor will be responsible for Tier 3 end-user issue resolution, providing advanced technical troubleshooting and resolution for complex system problems, as well as implementing change orders to adapt and enhance system functionality based on evolving agency needs. This support must maintain uninterrupted service and meet stringent compliance requirements set by federal cybersecurity frameworks. The opportunity is forecasted under the NAICS code 541519 for other computer-related services and is set aside for small businesses through the SBA program. Performance is expected to occur in the District of Columbia, and the contracting activity is managed by the Office of Human Capital Management within the Department of Energy. All inquiries regarding small business participation should be directed to the Department of Energy’s Office of Small and Business Programs, as the designated point of contact is currently vacant and public guidance is provided through a designated email for assistance.

General Info

FedRAMP-compliant hosting and Tier 3 support for Learning Nucleus LMS in D.C., small business set-aside.

Agency

Department of Energy → Office of Human Capital ManagementView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

DC, US

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

PostedAug 10

forecast

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Organization & Contact Information

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AgencyDepartment of Energy → Office of Human Capital Management

Contacts1 person available

OfficeN/A

Organization / Agency

Department of Energy → Office of Human Capital Management

View Agency Profile

Office AddressN/A

Contacts

Vacant contact doe hq osbp for assistance at smallbusinessSmall Business Program Manager

contact@example.gov

Full Description

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Learning Nucleus Hosting and Technical Support. The contractor shall provide enterprise-level FedRAMP hosting, Tier 3 end-user issue resolution, and change order implementation in support of the Learning Nucleus, Learning Management System.

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