This Government Contract opportunity from Texas was posted on December 4, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Local Customer Service and Issue Resolution Representative
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
This contract requires the provision of a local customer service representative based in Dallas County, tasked with promptly resolving delivery, quality, or substitution issues within a 24-hour timeframe. The representative is expected to be empowered to handle these matters effectively, ensuring quick and efficient resolution to support operational needs. Additionally, the contract includes a requirement for the representative to attend quarterly performance review meetings to assess the service delivery and address any ongoing concerns or improvements. The contract is classified as a subcontract under the NAICS code 561400, which pertains to business support services. It is managed by Head Start Greater Dallas, Inc., operating within Texas. The solicitation was posted in early December 2025, with a response deadline set for late June 2026. While specific location details for the place of performance and points of contact are not provided, the focus remains on maintaining a local presence within Dallas County to ensure timely issue resolution and customer service engagement.
General Info
Agency
NAICS
Place of Performance
TX, USASet-Aside
Documents
This scope was carved out of 26-GP.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
Invitation For Bids Grocery Products
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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