Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

This Government Contract opportunity from Texas was posted on December 4, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Local Customer Service and Issue Resolution Representative

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

AI Contract Overview

Show more

This contract requires the provision of a local customer service representative based in Dallas County, tasked with promptly resolving delivery, quality, or substitution issues within a 24-hour timeframe. The representative is expected to be empowered to handle these matters effectively, ensuring quick and efficient resolution to support operational needs. Additionally, the contract includes a requirement for the representative to attend quarterly performance review meetings to assess the service delivery and address any ongoing concerns or improvements. The contract is classified as a subcontract under the NAICS code 561400, which pertains to business support services. It is managed by Head Start Greater Dallas, Inc., operating within Texas. The solicitation was posted in early December 2025, with a response deadline set for late June 2026. While specific location details for the place of performance and points of contact are not provided, the focus remains on maintaining a local presence within Dallas County to ensure timely issue resolution and customer service engagement.

General Info

Provide Dallas-based customer service rep resolving issues within 24 hours, attending quarterly reviews.

Agency

Texas → HEAD START GREATER DALLAS, INC

NAICS

561400

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-GP.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Invitation For Bids Grocery Products

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyTexas → HEAD START GREATER DALLAS, INC
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas → HEAD START GREATER DALLAS, INC
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Provide a local, empowered customer service representative in Dallas County to resolve delivery, quality, or substitution issues within 24 hours and attend quarterly performance reviews.

Earlier notices in this NAICS code

Posted before this notice, open and closed

Find Active Opportunities Like This

Get AI-powered intelligence on the opportunities still open

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS