This Government Contract opportunity from Utah was posted on August 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Local Technical Support & Call Center Services

Closed

State & Local

Submission Closed09/14/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

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Housing Authority of the City of Los Angeles

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DEADLINE

Database Administration and Technical SupportThis subcontract for Database Administration and Technical Support involves the technical maintenance and administration of the I3/IGOV database for prime contractors working on State of Alabama projects. The selected provider will be responsible for executing regular database backups, optimizing query performance for licensee searches, and applying necessary security patches using SQL Server, Oracle, or PostgreSQL. The final deliverables include a fully maintained database system accompanied by detailed uptime logs. Qualified candidates must hold professional database certifications to perform these services under NAICS code 541513. The opportunity was posted on October 27, 2026, with a response deadline of October 30, 2026. This project is managed through the Alabama Administration Unit.

544_ADMINISTRATION UNIT

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State Highway Administration

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DEADLINE

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Prince George's County Public Schools

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DEADLINE

Historical Rental Data Extraction and MigrationThe Historical Rental Data Extraction and Migration subcontract involves performing comprehensive ETL services for prime contractors supporting the City of Pasadena Rent Stabilization Department. The scope of work focuses on the extraction, cleansing, transforming, mapping, and loading of historical rental and property data from legacy systems into new database schemas to maintain strict data integrity. The project requires the delivery of a fully populated production database by April 30, 2027. This opportunity was posted on October 27, 2026, with a response deadline of November 21, 2026, and is categorized under NAICS code 541513.

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Cisco NX-OS Implementation and Migration EngineeringThis subcontract for the East Riding of Yorkshire Council focuses on the implementation of network architecture and service migration for data centre projects. The selected provider will be responsible for configuring Cisco NX-OS switches and executing the migration of workloads and traffic from ACI to NX-OS. The scope of work includes comprehensive system validation and cut-over activities to ensure the delivery of a fully operational Cisco NX-OS based data centre network. Qualified candidates must hold a CCNP or Cisco Certified Specialist - Data Center Implementation certification. The opportunity was posted on October 27, 2026, with a response deadline of November 11, 2026. This project falls under NAICS code 541513 and involves supporting prime contractors to modernize the council's network infrastructure.

East Riding of Yorkshire Council

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DEADLINE

Website Maintenance and Technical SupportThis subcontract for Website Maintenance and Technical Support serves Southern Electric Power Distribution Plc, focusing on the stability and availability of their website projects. The scope of work involves providing prime contractors with essential technical support and routine maintenance, including software updates, patching, performance monitoring, and the troubleshooting of website errors. The primary objectives of the contract are to maintain consistent website uptime and ensure the timely resolution of technical support tickets. Interested parties should note that the response deadline is November 21, 2026, and the project falls under NAICS code 541513.

Southern Electric Power Distribution Plc

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W6QK Acc-Apg Contr Ctr

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DEADLINE

Vocera System Maintenance and Premier Plus Support ServicesThe Vocera System Maintenance and Premier Plus Support Services subcontract is a Service-Disabled Veteran-Owned Small Business set-aside issued by the Department of Veterans Affairs Technology Acquisition Center Nj. The contract focuses on providing technical maintenance and administrative management for prime contractors operating within VA medical centers. Key responsibilities include executing software upgrades, managing databases, configuring badges, administering call routing, and performing vulnerability remediation. The selected provider must ensure all work adheres to strict federal standards, including Zero Trust VA Critical Security Controls, IPv6 compliance, and ESSN reduction requirements. The primary deliverables for this engagement are a fully operational system and detailed vulnerability remediation reports. This opportunity falls under NAICS code 541513 and requires responses by November 2, 2026.

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

NOAA Corporate Database & Security Compliance SupportThe NOAA Corporate Database and Security Compliance Support subcontract focuses on providing essential backend database maintenance and IT security compliance for prime contractors working on NOAA Coast Pilot Production System projects. The scope of work includes the maintenance of NOAA corporate databases, security software, and desktop operating systems to ensure full alignment with NOAA IT security directives and International Hydrographic Organization standards. To execute these tasks, personnel are required to utilize VPN accounts and CAC authentication. Managed under NAICS code 541513 for the Department of Commerce NOAA, the project is based in Silver Spring. The primary deliverables include the maintenance of a fully compliant database environment and the submission of monthly reports detailing system security and stability. Interested parties should note the response deadline of November 6, 2026.

Department Of Commerce Noaa

POSTED

DEADLINE

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244-NETWORK Contract Office 4 (36C244)

POSTED

DEADLINE

WDXRF Software Updates and Hardware UpgradesThis subcontract focuses on the supply and installation of software updates and hardware upgrades for the Thermo Fisher Scientific WDXRF system. The scope of work involves providing the latest manufacturer software versions and implementing hardware enhancements to improve overall system performance for prime contractors working on West Virginia Department of Transportation projects. To ensure system integrity, the provider must hold the necessary authorization to deliver official manufacturer software updates. The project is based in Charleston, West Virginia, and falls under NAICS code 541513. Interested parties must adhere to the response deadline of November 12, 2026, at 3:30 PM. The final deliverables for this contract include the successful installation of updated software and the integration of all required hardware components.

West Virginia

POSTED

1 day ago

DEADLINE

in 15 days

AI Contract Overview

This subcontract for Local Technical Support and Call Center Services provides essential operational assistance for prime contractors working on projects within Davis County, Utah. The scope of work includes the operation of a dedicated customer support call center and the provision of a local technical support representative to deliver on-site assistance. Key responsibilities involve managing system monitoring, security, access control, and analytics through the use of help desk ticketing systems. The selected provider will be responsible for delivering continuous support services and generating detailed system performance reports to ensure operational efficiency. Interested parties should note that the response deadline for this opportunity is September 14, 2026, and the services fall under NAICS code 541513.

General Info

Subcontract for call center and technical support services in Davis County, Utah.

Agency

Utah

NAICS

541513 - Computer Facilities Management Services

Place of Performance

UT, USA

Set-Aside

NONE

Documents

This scope was carved out of DC2026-03.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Cloud Based Phone System for Davis County

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedAug 17

subcontract

Response DeadlineSep 14

Deadline has passed

Submission Closed

09/14/2026, 11:00:00 PM UTC

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Organization & Contact Information

AgencyUtah

ContactsNo contacts available

OfficeN/A

Organization / AgencyUtah

Office AddressN/A

ContactsNo contact information available

Full Description

Provides ongoing customer support and local technical assistance for prime contractors on Davis County, Utah projects. Operates a call center for customer support and provides a local tech support representative for on-site assistance. Manages system monitoring, analytics, security, and access control using help desk ticketing systems. Delivers ongoing support services and system performance reports.