This Government Contract opportunity from Kentucky was posted on August 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Post-Implementation Technical Support (Managed Services)
Contract Overview
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AI Contract Overview
This subcontract for Post-Implementation Technical Support provides managed services to prime contractors supporting Commonwealth of Kentucky HCM ERP projects following their go-live phase. The scope of work focuses on delivering ongoing technical, functional, and operational support to ensure system stability. This includes addressing critical system issues through the application of ITIL incident management frameworks and the use of dedicated Service Desk tools. The selected provider is responsible for maintaining system health by delivering detailed Incident Resolution Reports and System Stability Reports. This opportunity, categorized under NAICS code 541513, is associated with the Kentucky Personnel-Office of Secretary. Interested parties must respond by September 11, 2026.
General Info
Place of Performance
Other, KY, USASet-Aside
Documents
This scope was carved out of RFP-758-2700000012-3.
The full solicitation package (22 documents), including the RFP, is on the prime solicitation, not on this scope.
RFP-758-2700000012-3 | HCM ERP System Replacement - Phase 1
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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