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This Solicitation opportunity from Government of Canada was posted on March 10, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Maintenance & Support PagerDuty

Closed
BPM025733/33462International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512
New
SLED
Treasury Management SystemLea County is seeking a modern Treasury Management System to replace its aging Triadic software, which currently handles critical functions such as tax billing, collections, cash receipting, penalty and interest application, and report generation for bank submissions. The existing system, deployed across legacy platforms like AS400 and JWalk Java GUI, is facing declining functionality and sustainability issues due to a shrinking vendor support base and lack of modernization, creating operational risks and inefficiencies. The Treasurer’s Office relies on this system to manage tax rolls, process payments across multiple terminals, and interface with other county systems to ensure accurate reconciliation and reporting, but current limitations have led to dependency on manual workarounds and shadow systems that compromise accuracy and efficiency. The County is looking for a secure, integrated solution that provides robust tax billing and cashiering capabilities, supports seamless integration with GIS and payment gateway systems, enables online taxpayer payments, and enhances reporting accuracy and delivery. The ideal system must eliminate existing manual processes, ensure long-term viability, and improve public service delivery through modern technology. The solicitation, titled Treasury Management System with number 01 (26-27), was posted on July 26, 2026, with responses due by August 28, 2026, and is open to SLED agencies. All inquiries and submissions should be directed to Zayra Jacobs, the primary point of contact at the Lea County Treasurer’s Office in Lovington, New Mexico.
Treasurer

POSTED

about 17 hours ago

DEADLINE

in about 1 month

AI Contract Overview

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SSC is seeking to consolidate all maintenance and support services, software, licenses, and subscriptions related to the PAGERDUTY products it owns, which are critical for the operation and upkeep of its networking and virtualization technology infrastructure across Canada. The contract ensures continuous functionality and maintenance of the existing network infrastructure, emphasizing the need for comprehensive coverage across the entire country. The solicitation, labeled "Maintenance & Support PagerDuty" with the number BPM025733/33462, was posted on March 10, 2026, and the deadline for responses is March 20, 2026, at 3:00 PM EST. The contracting authority responsible for this procurement is Song Prak from Shared Services Canada, which operates under the Government of Canada. Contact details for inquiries include a phone number, and additional information about the solicitation is available on the official CanadaBuys website. This federal-level contract is aimed at ensuring reliable and consistent support for the PAGERDUTY products used within SSC’s infrastructure.

General Info

SSC contracts nationwide maintenance and support for PagerDuty products by March 20, 2026 deadline.

Agency

Government of Canada → Shared Services CanadaView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

(15)

Annex_B-BPM025733_R000195439-Inventory_and_Pricing-PagerDuty

ANNEX_B-BPM025733_R000195439-INVENTORY_AND_PRICING-PAGERDUTY

Annexe_A_SOW_BPM025733_PAGERDUTY_Maintenance_FR

ANNEXE_A_SOW_BPM025733_PAGERDUTY_MAINTENANCE_FR

Annex_A-SOW_BPM025733_PAGERDUTY_Maintenance_EN

ANNEX_A-SOW_BPM025733_PAGERDUTY_MAINTENANCE_EN

Form 4 - SCSI Vendor Submission Form EN

FORM 4 - SCSI VENDOR SUBMISSION FORM EN

Solicitation BPM025733_PagerDuty_Maintenance & Support_ EN

SOLICITATION BPM025733_PAGERDUTY_MAINTENANCE & SUPPORT_ EN

Formulaire 4 - Formulaire de soumission de l'ISCC FR

FORMULAIRE 4 - FORMULAIRE DE SOUMISSION DE L'ISCC FR

Annexe_B-BPM025733_R000195439-Inventory_et_Pricing-PagerDuty-

ANNEXE_B-BPM025733_R000195439-INVENTORY_ET_PRICING-PAGERDUTY-

73615456-6FC5-45E7-86A1-93BCEFBA5AB6

PDF

Demande BPM025733 Maintenance et support_PagerDuty_ FR

DEMANDE BPM025733 MAINTENANCE ET SUPPORT_PAGERDUTY_ FR

C661EBB7-1396-4C36-89FE-D92CC72D6863

PDF

SSC Standard Instructions for Procurement Documents 1.4

4

SPC Instructions uniformisées concernant les documents d’approvisionnement 1.4 FR

4 FR

ECD897F3-1B67-4FAA-805C-817286DBECF1

XLSX

D6BC34FE-4A5F-42B2-989A-FA0B6CC084EB

XLSB

9C1FE880-44A5-4EF9-B345-952A7E17E5BC

PDF

AI Contract Breakdown

Uniform Contract Format

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Timeline

1 update
PhaseClosed
Posted

Solicitation

Amendment 1

Contract was updated

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Shared Services Canada
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Shared Services Canada
View Agency Profile
Office AddressN/A
Contacts
Song PrakContracting Authority

Full Description

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SSC owns PAGERDUTY products for use on its networking and virtualization technology infrastructure. SSC has a requirement to consolidate all PAGERDUTY Maintenance and Support, software, licences and subscriptions required to keep the functionality and maintain the existing network infrastructure across Canada.Contracting Authority: Song PrakEmail: Song.prak@ssc-spc.gc.caSolicitation Closing- March 20th, 2026 at 3:00PM EST SSC Maintenance & Support PagerDuty- Amendment 000

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