This Solicitation opportunity from Government of Canada was posted on March 10, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Maintenance & Support PagerDuty

Closed

BPM025733/33462Canada

Submission Closed03/20/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

New

Federal

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ITS System Maintenance ServicesThe contract involves providing ongoing maintenance and technical support for the Tennessee Department of Transportation’s SmartWay Intelligent Transportation System. This work is categorized under the NAICS code 541512, which pertains to computer systems design services, indicating a focus on IT and technical expertise to ensure the system’s optimal functionality. The services will be performed as a subcontract and are set to take place in Hamilton, Tennessee. The solicitation for this contract was posted on June 26, 2026, with the response deadline on the same day, underscoring a time-sensitive procurement process. While specific details such as the agency's office address and point of contact are not provided, the Tennessee Department of Transportation is the contracting agency managing this opportunity. The contract aims to support the SmartWay system, which is a key component of the state’s intelligent transportation infrastructure, likely requiring continuous technical oversight and system updates to maintain efficient transportation management.

Tennessee Department of Transportation

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Certified Payroll & Prevailing Wage Compliance SystemThe contract involves the development and management of an electronic certified payroll submission system designed to ensure compliance with federal and state wage laws. The system will facilitate weekly submissions of WH-347 forms and maintain payroll records for a minimum of three years. It must provide secure access for both the Tennessee Department of Transportation (TDOT) and the U.S. Department of Labor to review and verify payroll information. This subcontract, associated with NAICS code 541512, targets specialized software services and is specifically aimed at supporting TDOT operations in Tipton. The project underscores the critical need for accurate and timely reporting of prevailing wages, helping to streamline compliance efforts and enhance transparency in wage reporting across relevant construction and transportation projects.

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Software Development and Platform IntegrationThe contract involves designing and maintaining the full-stack architecture for a bid analysis SaaS platform tailored to the Tennessee Department of Transportation (TDOT). This includes developing the user interface and user experience components and ensuring seamless integration with TDOT's existing systems, such as Bid Express. The work will be performed primarily in Chester and falls under the NAICS code 541512, which pertains to custom computer programming services. This subcontract requires delivering a comprehensive software solution that supports bid analysis processes, facilitating TDOT's operational needs related to transportation project bidding. The solicitation was posted and is due on June 26, 2026, indicating a tight response deadline. The contract emphasizes both technical proficiency in software development and the ability to integrate with government systems, ensuring the platform enhances efficiency and functionality for TDOT’s use.

Tennessee Department of Transportation

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Electronic Ticketing (e-Ticket) System ProviderThis contract involves providing and maintaining an electronic ticketing system designed to document and transmit delivery data for asphalt and other construction materials. The system must ensure full compliance with the Tennessee Department of Transportation's (TDOT) specific electronic ticketing requirements. The purpose of this system is to facilitate accurate, real-time data capture and reporting to streamline project tracking and support operational transparency. The contract is classified as a subcontract under NAICS code 541512, highlighting its focus on computer systems design services. It is associated with the TDOT agency in Tennessee, specifically for performance in the Sequatchie area. The solicitation was posted and has a response deadline on the same date: June 26, 2026. There is no indication of any set-aside status or specific organization type mandates. The contract offers an opportunity for providers capable of delivering robust, compliant e-ticketing solutions tailored to TDOT's needs.

TDOT

POSTED

in 15 days

DEADLINE

in 15 days

AI Contract Overview

SSC is seeking to consolidate all maintenance and support services, software, licenses, and subscriptions related to the PAGERDUTY products it owns, which are critical for the operation and upkeep of its networking and virtualization technology infrastructure across Canada. The contract ensures continuous functionality and maintenance of the existing network infrastructure, emphasizing the need for comprehensive coverage across the entire country. The solicitation, labeled "Maintenance & Support PagerDuty" with the number BPM025733/33462, was posted on March 10, 2026, and the deadline for responses is March 20, 2026, at 3:00 PM EST. The contracting authority responsible for this procurement is Song Prak from Shared Services Canada, which operates under the Government of Canada. Contact details for inquiries include a phone number, and additional information about the solicitation is available on the official CanadaBuys website. This federal-level contract is aimed at ensuring reliable and consistent support for the PAGERDUTY products used within SSC’s infrastructure.

General Info

SSC contracts nationwide maintenance and support for PagerDuty products by March 20, 2026 deadline.

Agency

Government of Canada → Shared Services Canada

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

(10)

Annex_B-BPM025733_R000195439-Inventory_and_Pricing-PagerDuty

ANNEX_B-BPM025733_R000195439-INVENTORY_AND_PRICING-PAGERDUTY

Annexe_A_SOW_BPM025733_PAGERDUTY_Maintenance_FR

ANNEXE_A_SOW_BPM025733_PAGERDUTY_MAINTENANCE_FR

Annex_A-SOW_BPM025733_PAGERDUTY_Maintenance_EN

ANNEX_A-SOW_BPM025733_PAGERDUTY_MAINTENANCE_EN

Form 4 - SCSI Vendor Submission Form EN

FORM 4 - SCSI VENDOR SUBMISSION FORM EN

Solicitation BPM025733_PagerDuty_Maintenance & Support_ EN

SOLICITATION BPM025733_PAGERDUTY_MAINTENANCE & SUPPORT_ EN

Formulaire 4 - Formulaire de soumission de l'ISCC FR

FORMULAIRE 4 - FORMULAIRE DE SOUMISSION DE L'ISCC FR

Annexe_B-BPM025733_R000195439-Inventory_et_Pricing-PagerDuty-

ANNEXE_B-BPM025733_R000195439-INVENTORY_ET_PRICING-PAGERDUTY-

Demande BPM025733 Maintenance et support_PagerDuty_ FR

DEMANDE BPM025733 MAINTENANCE ET SUPPORT_PAGERDUTY_ FR

SSC Standard Instructions for Procurement Documents 1.4

SPC Instructions uniformisées concernant les documents d’approvisionnement 1.4 FR

4 FR

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedMar 10

Solicitation

Response DeadlineMar 20

Deadline has passed

Submission Closed

03/20/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Shared Services Canada

Contacts1 person available

OfficeN/A

Organization / Agency

Government of Canada → Shared Services Canada

Office AddressN/A

Contacts

Song PrakContracting Authority

+1 (555) 000-0000

Full Description

SSC owns PAGERDUTY products for use on its networking and virtualization technology infrastructure. SSC has a requirement to consolidate all PAGERDUTY Maintenance and Support, software, licences and subscriptions required to keep the functionality and maintain the existing network infrastructure across Canada.Contracting Authority: Song PrakEmail: Song.prak@ssc-spc.gc.caSolicitation Closing- March 20th, 2026 at 3:00PM EST SSC Maintenance & Support PagerDuty- Amendment 000

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