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Managed AV Services

Active

State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Managed AV Services supports prime contractors on public agency projects within the Region 4 ESC in Texas. The scope of work involves providing ongoing maintenance, remote monitoring, and technical support for installed audiovisual systems. Key operational tasks include executing remote troubleshooting, performing software updates, and conducting onsite preventative maintenance through the use of RMM software and dedicated ticketing systems. To ensure service quality, the contractor must hold ITIL or manufacturer-specific service certifications. Performance is measured by the delivery of system uptime reports and strict adherence to established service level agreements. The contract falls under NAICS code 541513 and is managed under the State of Texas agency framework.

General Info

Managed AV services subcontract for Texas Region 4 ESC providing maintenance and technical support.

Agency

State of Texas → Region 4 ESC - TX

NAICS

541513 - Computer Facilities Management Services

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 25-04.

The full solicitation package (12 documents), including the RFP, is on the prime solicitation, not on this scope.

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Audio Visual Solutions & Services

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Timeline

PostedOct 1

subcontract

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Organization & Contact Information

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AgencyState of Texas → Region 4 ESC - TX

ContactsNo contacts available

OfficeN/A

Organization / AgencyState of Texas → Region 4 ESC - TX

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs ongoing maintenance, remote monitoring, and technical support for installed AV systems for prime contractors on Region 4 ESC public agency projects. Executes remote troubleshooting, software updates, and onsite preventative maintenance using RMM software and ticketing systems. Requires ITIL or manufacturer-specific service certifications. Delivers SLA compliance and system uptime reports.

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