This Sources Sought opportunity from Department Of Defense was posted on May 8, 2019. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Market Research AF CRM-SaaS Sources Sought RFI#001

Closed

AFCRMSaaSRFI001Federal

Submission Closed05/22/2019, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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DEADLINE

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DEADLINE

SHRA Website Accessibility, Hosting, and WordPress Support

Solicitation # 2621-KP

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POSTED

DEADLINE

Cloud Hosting and Maintenance ServicesThis subcontract for Cloud Hosting and Maintenance Services supports prime contractors working on Nebraska Public Power District projects. The selected provider will be responsible for supplying either cloud or on-premises hosting environments specifically for a web-based GIS application. Key operational duties include managing recurring software licensing, providing continuous technical support, and ensuring the environment can scale to meet user demands. To ensure data integrity and system reliability, the contractor must hold SOC2 or an equivalent cloud security certification and deliver a formal Service Level Agreement for ongoing maintenance. Interested parties should note the response deadline of November 25, 2026, for this opportunity categorized under NAICS code 518210.

Nebraska Public Power District

POSTED

DEADLINE

Secure HIPAA-Compliant Hosting ProviderThis subcontract agreement establishes a secure, HIPAA-compliant hosting environment to support prime contractors working on projects for the City of Daytona Beach Human Resources department. The provider is responsible for supplying the necessary infrastructure, including secure servers and database hosting, with strict access restrictions for both live and backup files. To ensure maximum security and regulatory compliance, the services must utilize SSL encryption and be hosted within secure cloud environments such as Azure Government or AWS GovCloud. The contract is categorized under NAICS code 518210 and includes a formal Service Level Agreement to guarantee the reliability and performance of the hosted environment. Interested parties must adhere to the procurement timeline, with a response deadline set for December 2, 2026.

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DEADLINE

TAPS Cloud Hosting and Managed ServicesThe TAPS Cloud Hosting and Managed Services subcontract provides essential cloud infrastructure and management for prime contractors working on City of Tucson Transportation and Mobility projects. Utilizing major cloud service providers such as AWS, Azure, or GCP, the contract covers critical technical requirements including cloud storage, data transfer, environment monitoring, backup services, and disaster recovery. The primary objective is to deliver a secure and scalable hosting environment that adheres to strict cybersecurity frameworks and undergoes independent security assessments to ensure data integrity. Managed under NAICS code 518210, this agreement guarantees operational reliability through established service level agreements. Interested parties should note that the response deadline for this opportunity is November 30, 2026. The contract ensures that all cloud-based operations for the agency are maintained within a high-performance environment capable of supporting the complex needs of urban transportation and mobility initiatives.

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POSTED

DEADLINE

Cloud Hosting and VMS Software ProviderThis subcontract agreement establishes a partnership for the provision of cloud architecture and Video Management System software to support prime contractors on CMRTA transit projects. The scope of work focuses on the delivery of an operational Cloud VMS platform featuring privacy blurring and blocking capabilities, comprehensive audit logs, and a robust hosting infrastructure. This infrastructure must include primary and backup regions with automated disaster recovery protocols to meet specific recovery time and point objectives. Security and compliance are central to the contract, requiring strict adherence to CJIS compliance and SMRTA security standards. The technical implementation must incorporate data encryption, role-based access control, and multi-factor authentication to ensure system integrity. Managed under NAICS code 518210, the project is overseen by The Comet in South Carolina, with a response deadline set for December 8, 2026.

POSTED

DEADLINE

Microfilm Archival Inventory and FOLIO Data EntryThis subcontract for the Library of Congress involves the physical and intellectual verification of microfilm collection reels as part of preservation projects. The selected contractor will be responsible for verifying data elements against specific library criteria, correcting chronology errors, and updating holding and item records within the FOLIO Integrated Library System. Additionally, the scope of work includes the physical application of item barcode labels to boxes. The final deliverables consist of physically inventoried microfilm reels and updated, verified digital records maintained within the FOLIO system. This project falls under NAICS code 518210 and is managed through Contracts Services. Interested parties should note the response deadline of November 30, 2026.

POSTED

DEADLINE

Satellite Data Compute Resources & Repository HostingThis subcontract, titled Satellite Data Compute Resources and Repository Hosting, is issued by the NASA Shared Services Center to support prime contractors on NASA Goddard Space Flight Center projects. The scope of work involves providing local compute resources and managed access to multi-satellite data repositories, specifically focusing on GEO imagery, precipitation products, LEO cloud and precipitation products, and atmospheric state parameters. These services are delivered through high-performance computing clusters, an active compute environment, and a dedicated data access portal. The contractor is required to adhere strictly to NASA-managed data security and availability standards to ensure the integrity of the atmospheric and satellite data. Classified under NAICS code 518210, the opportunity was posted on October 28, 2026, with a response deadline of November 2, 2026.

NASA Shared Services Center

POSTED

DEADLINE

Onsite AV Technical Support and Event ProductionThis subcontract for Onsite AV Technical Support and Event Production supports prime contractors on projects for the Department of the Treasury Taxpayer Advocate Service in Washington, DC. The scope of work involves the complete lifecycle of audio-visual management, including the setup, operation, and teardown of projectors, screens, and sound systems. Technical requirements include the operation of audio mixers, video switchers, and camera equipment, with specific utilization of 4x2 Seamless video switchers and Decimator MD-Cross V2 transcoders. The primary objective is to deliver a fully operational AV environment and ensure the successful execution of live-streamed events and webinars. Classified under NAICS code 518210, the contract focuses on providing high-level technical production and interface management to ensure seamless event delivery for the agency.

Taxpayer Focused Support

POSTED

DEADLINE

Fleet Management System (FMS) and Data ConnectivityThis subcontract focuses on the provision of a Fleet Management System and data connectivity for prime contractors supporting Department of Defense Education Activity student transportation projects in Okinawa, Japan. The scope of work includes the management of cloud-based software licenses, data relay subscriptions, and role-based user access controls to ensure effective monitoring of vehicle availability and route history. The primary deliverables consist of active software licenses and a functional FMS dashboard designed for operational analysis. To maintain security and integrity, the contract requires the implementation of strict data protection procedures. This effort falls under NAICS code 518210 and is managed under the Department of Defense.

DOD Education Activity

POSTED

DEADLINE

FedRAMP/FISMA Cloud Infrastructure ProviderThis subcontract opportunity with the NASA Shared Services Center seeks a provider to supply and maintain secure cloud hosting environments for prime contractors. The scope of work includes provisioning web, database, and services environments equipped with 1 TB of scalable data storage. To ensure the security of hosted data, the provider must maintain continuous FedRAMP and FISMA compliance utilizing authorized infrastructure such as Azure Government or AWS GovCloud. The project is categorized under NAICS code 518210 and will be performed in Orlando, Florida. Interested parties should note the posting date of October 28, 2026, with a response deadline set for November 2, 2026. The primary objective is the delivery of a fully operational, compliant, and secure cloud infrastructure to support NASA's operational requirements.

NASA Shared Services Center

POSTED

1 day ago

DEADLINE

in 4 days

General Info

Agency

Department Of Defense → FA8771 Aflcmc Gbk

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Set-Aside

NONE

Documents

CRM_Sources_Sought_-_8May2019_Final.pdf

CRM_Sources_Sought_Appendix_-_8May2019_Final.pdf

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

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Timeline

PhaseClosed

PostedMay 8

Sources Sought

Response DeadlineMay 22

Deadline has passed

Submission Closed

05/22/2019, 11:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → FA8771 Aflcmc Gbk

Contacts1 person available

OfficeMAFB GUN ANNX, AL, 36114-3000, USA

Organization / AgencyDepartment Of Defense → FA8771 Aflcmc Gbk

Office AddressMAFB GUN ANNX, AL, 36114-3000, USA

Contacts

Gary M. ClarkProgram Manager

contact@example.gov

+1 (555) 000-0000

Full Description

The Air Force Life Cycle Management Center (AFLCMC) Human Resources Systems Division Acquisition Planning Branch (HIHP) at JBSA Randolph, TX is seeking capabilities statements to gain knowledge of industry capabilities regarding Customer Relationship Management (CRM) Software as a Service (SaaS). The information gathered is intended to be used as part of market research for potential current and future enterprise capabilities. This is a market research survey to determine the availability and adequacy of potential sources. Respondents are advised that the Government is under no obligation to provide feedback to respondents with respect to any information submitted. Customer Relationship Management (CRM) Software as a Service (SaaS) systems provide customer engagement capabilities for all AF service members. CRM-SaaS is used by AF Total Force as well as dependents and civilians to view and submit Talent Management questions and applications. The basic capabilities for an Air Force CRM-SaaS platform include: Cybersecurity - SaaS FedRAMP Moderate or High Authority to Operate (ATO) and IL4 Provisional Authorizations issued by DISA - Support for Personally Identifiable Information (PII) High with a High Privacy Security Control Overlay - Rapid ATO strategy based on red team penetration testing Cloud Efficiency and Effectiveness - Cloud-based CRM-SaaS on a highly scalable platform capable of supporting up to 500K users - Commercial off the Shelf (COTS) platform; no software, no hardware required - Configured apps built with clicks, not code - Highly intuitive user interface results in limited training for non-admins Speed and Agility - Availability of multiple sandboxes that allow customer organizations to configure solutions without requiring assistance or support - Common, free training and education on the platform so Airmen can support and configure without expensive support personnel Mobility - Integrated, out-of-the-box mobile availability - Ability to seamlessly deliver all platform capabilities in a single mobile app without custom code - Instant access to applications from all devices (laptops, phones, tablets, iOS & Android) Automation - Automated workflows - Automated support and Help Desk Capabilities - Automated notifications The CRM-SaaS team is using this notice to find potential sources that may provide capabilities to meet stated needs. All interested and qualified sources, including small businesses, are encouraged to respond. Responses are limited to not exceed 3 pages. In your response, please include: a. Company Name and Address b. Point of Contact for questions and/or clarifications to include telephone numbers and E-mail address c. Company Business size for NAICS Code 518210, Data Processing, Hosting, and Related Services d. Identify participation in HubZone Small Business, 8(a) participation, Veteran- Owned Small Business (VSOB), Service-Disabled Small Business (SDVOSB), Small Disadvantaged Business, or Women-Owned Small Business (WOSB), Small Business e. Small Business Graduation Date, Company Size, and average annual revenue f. List multiple CRM-SaaS contracts of similar AF/DoD size and complexity that your company holds g. Identify if company is listed on AF/DoD Enterprise Software Initiative Blanket Purchase Agreement h. Identify licensing cost model to support up to 500K operational users (fully burdened per user cost that includes all SaaS components that meet above requirements - to include data exchanges into/out of cloud environments) i. Completed questionnaire (found in Appendix - does not count toward page limit) All responses should be sent via email to the Program Office at contact@example.gov with a cc to contact@example.gov by 22 May 2019, 4:00 P.M. EST. THIS SYNOPSIS DOES NOT CONSTITUTE A REQUEST FOR PROPOSAL (RFP) OR AN INVITATION FOR BID (IFB) AND IS NOT TO BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT TO AWARD A CONTRACT AS A RESULT OF THIS NOTICE.