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Medical Translation and Interpretation Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Medical Translation and Interpretation Services supports prime contractors on Rhode Island EOHHS Medicaid projects. The scope of work includes providing telephonic and in-person interpretation for interactions between members and providers, as well as the translation of written materials such as Member Handbooks. To ensure compliance with ADA standards, the contractor must also provide alternative formats, including Braille and sign language interpretation. The contract is issued by the State of Rhode Island under NAICS code 541930. Interested parties should note the response deadline of November 13, 2026. Further details and bidding opportunities are available through the Rhode Island Department of Procurement portal.

General Info

Place of Performance

RI, USA

Set-Aside

NONE

Documents

This scope was carved out of QLV27007063.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RIteSmiles 4-ALL Medicaid Managed Care Dental Services

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Organization & Contact Information

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AgencyState of Rhode Island
ContactsNo contacts available
OfficeN/A
Organization / AgencyState of Rhode Island
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies linguistic support for prime contractors on Rhode Island EOHHS Medicaid projects. Provides telephonic and in-person interpretation for member-provider interactions and translates written materials, including Member Handbooks, into required languages. Provides alternative formats including Braille and sign language interpretation per ADA standards. Delivers translated documents and real-time interpretation.

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The Rhode Island Executive Office of Health and Human Services is soliciting proposals from qualified Managed Care Organizations to administer the RIteSmiles 4-ALL Medicaid Managed Care Dental Program. The contract establishes a three-year base period from July 1, 2027, through June 30, 2030, with the possibility of three additional one-year renewals. The selected contractor will be responsible for comprehensive dental program functions, including the implementation of Initial Health Assessments for new members within 90 days of enrollment, integrated care coordination, case management, and the maintenance of a Quality Management/QI Committee. Performance is governed by NCQA standards, the RI Medicaid Dental Services Coverage Manual, and federal regulations including 42 CFR § 438.208(c)(3). The award process involves a multi-phase evaluation starting with a pass/fail screening of mandatory qualifications. Technical proposals are scored on a 1-4 scale across 185 items, requiring a minimum score of 85% to advance to the Impact Small Business Enterprise evaluation phase, where bidders can earn up to six additional points. Compliance requirements are extensive, encompassing HIPAA privacy and security rules, the Anti-Kickback Act of 1986, and various non-discrimination statutes such as Title VI of the Civil Rights Act and the Americans with Disabilities Act. Proposals must be submitted in four separate PDF files, with a combined page limit of 250 pages for the business and technical volumes.
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