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Member Communications and Enrollment Support

Active

State & Local

Response Deadline01/14/2027, 08:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Member Communications and Enrollment Support involves the design and delivery of member-facing communications for prime contractors working on Washington State Health Care Authority health plan projects. The scope of work includes providing essential benefit information, such as Certificates of Coverage and Summaries of Benefits and Coverage, while managing document cobranding and utilizing member communication portals and document management systems. All deliverables, including notification letters, must comply with WAC 182-08-220 and WAC 182-30-120. The project is categorized under NAICS code 541810 and will be performed across multiple counties. Interested parties should note that the solicitation was posted on October 12, 2026, with a response deadline of January 14, 2027.

General Info

Subcontract for Washington State health plan member communications and enrollment support services.

Agency

Washington → Health Care Authority

NAICS

541810 - Advertising Agencies

Place of Performance

Multiple Counties, WA, USA

Set-Aside

NONE

Documents

This scope was carved out of 2025HCA5.

The full solicitation package (18 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Fully-Insured Medical Plans

AI Contract Breakdown

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Timeline

PostedOct 12

subcontract

Response DeadlineJan 14

Submission deadline

Response Deadline

01/14/2027, 08:00:00 AM UTCin 3 months

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Organization & Contact Information

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AgencyWashington → Health Care Authority

ContactsNo contacts available

OfficeN/A

Organization / AgencyWashington → Health Care Authority

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs design and delivery of member-facing communications for prime contractors on Washington State Health Care Authority (HCA) health plan projects. Provides benefit information including Certificates of Coverage and Summaries of Benefits and Coverage, and manages document cobranding. Utilizes member communication portals and document management systems. Complies with WAC 182-08-220 and WAC 182-30-120. Delivers CoCs, SBCs, and member notification letters.

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