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Merchant Acquiring Services

Awarded
CORP-2024-027International

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Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The London Borough of Brent has entered into a direct award contract with Barclays Bank UK PLC for Merchant Acquiring Services under solicitation CORP-2024-027. Valued at 900,000 pounds excluding VAT, the agreement runs from October 1, 2026, to March 31, 2028. This contract is critical for the council's financial operations, as it facilitates the collection of over 100 million pounds annually via debit and credit card payments. The service is a fundamental component of the council's support systems and aligns with the Customer Access Strategy to provide a user-friendly and accessible online payment journey. The decision to utilize a direct award was based on technical requirements and the necessity to prevent any disruption to income collection systems while the council prepares for a future procurement exercise.

General Info

Brent Council awarded Barclays 900,000 pounds for merchant acquiring services until March 2028.

Documents

1

CORP-2024-027 Merchant Acquiring Services

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Organization & Contact Information

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AgencyLondon Borough of Brent
Contacts1 person available
OfficeN/A
Organization / AgencyLondon Borough of Brent
Office AddressN/A
Contacts
Corporate Procurement

Full Description

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Merchant Acquiring is an essential contract from a financial perspective as it is necessary to enable residents and customers to pay the council by debit and credit card, over £100m a year is collected by the council using this contract. This service is a key part of the council’s support systems, and essential for the council to be able to collect payments by card as people expect in 2026. The contract helps enable the goals set out in the Customer Access Strategy to strive to make the online customer journey accessible, user-friendly and straightforward, as customers expect to be able to pay for services online using their cards.

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