Merchant Processing Services

The Clerk of the Court and Comptroller of Miami-Dade County has issued Request for Proposals (RFP No. CL00000018) seeking qualified vendors to provide comprehensive Merchant Processing Services on behalf of the Clerk, Miami-Dade County, and the County's Constitutional Officers. This solicitation is part of a coordinated set of three related RFPs aimed at banking and financial service functions, each with distinct submission and evaluation protocols. The Merchant Processing Services contract encompasses processing of approximately 12.1 million annual transactions across various payment channels including in-person, online, and mobile platforms. Vendors are required to demonstrate capability in authorization, settlement, reconciliation, reporting, merchant and client communication, and the seamless integration or transition of Point of Sale (POS) systems. Compliance with industry and security standards such as EMVCo, PCI DSS, and PCI P2PE is mandatory. Proposals must be submitted electronically through the official INFORMS portal by the specified deadline of January 9, 2026. The evaluation of proposals follows a best value trade-off methodology that first shortlists candidates based on qualifications, experience, and technical approach, with price considered thereafter carrying the greatest weight in final award decisions. Proposers must submit their price proposals in a prescribed Excel format that ensures fixed, firm pricing inclusive of all costs for the contract term. The contract's scope includes detailed reporting, disaster recovery, business continuity, and strict information security and confidentiality obligations. The contractor is responsible for complying with all financial services standards, including NACHA/ACH rules, and for bearing risk of loss until delivery and acceptance at designated Clerk or end-user locations. Key personnel qualifications, staffing plans, and E-Verify compliance are also contractual requirements. The award will be granted to the proposal representing the best overall value to the Clerk, balancing technical and financial merit, and contractual terms prohibit unauthorized disclosure or use of confidential information throughout the contract duration.