Microsoft Unified Support
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The British Business Bank Plc has entered into a direct award contract with Microsoft Limited for Microsoft Unified Support to provide specialist product support across the bank's IT infrastructure and cloud estate. This agreement is designed to grant direct access to Microsoft expertise to strengthen the support of business-critical infrastructure and cloud services, ensuring continued resilience, security, and operational stability throughout the bank's Microsoft environment. The contract was awarded without a competitive call for competition because the required services can only be provided by Microsoft Limited due to technical reasons and a lack of alternative providers. The contract, identified by solicitation number C2759, has a total value of 105,336.28 GBP excluding VAT. It covers a one-year term effective from October 13, 2026, through October 12, 2027. This strategic engagement focuses on maintaining the integrity and performance of the bank's technological ecosystem through direct manufacturer support.
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