Moab - Arches Shuttle Service

The contract for the Moab-Arches Shuttle Service is a one-year pilot program designed to operate a fare-free shuttle connecting Moab and Arches National Park, with the goal of gathering data to refine, improve, and expand regional transportation infrastructure to alleviate congestion, enhance safety, and improve the visitor and resident experience. Operated under a Cooperative Management Agreement between Grand County and the National Park Service, the pilot has a not-to-exceed budget of $2,860,000 and will run during two seasonal windows: September 1 to October 31, 2026, and March 1 to June 30, 2027, with service provided seven days a week from 8:00 AM to 5:00 PM. The selected operator is responsible for a turnkey operation, including the acquisition or lease, registration, fueling, and maintenance of all transit vehicles; hiring and managing qualified drivers and mechanics; establishing facilities for fleet storage and upkeep; and maintaining comprehensive fleet-management and maintenance records aligned with Appendix A specifications. All personnel must comply with federal labor standards, including the Service Contract Act of 1965, and vehicles must fully meet ADA accessibility requirements under 49 CFR Parts 37 and 38. The operator assumes full liability for bodily injury, death, property damage, and intellectual-property claims arising from its operations and is required to indemnify the United States, its agents, and employees, with this obligation surviving contract termination. Insurance coverage must include $1,000,000 per occurrence/$2,000,000 aggregate in commercial general liability, $5,000,000 in automobile liability, and statutory workers’ compensation limits, with the U.S. named as an additional insured and subrogation waived. The operator must maintain records under GAAP for three years post-termination and permit audits by the U.S. Comptroller General, NPS Comptroller, and DOI Office of Inspector General. Monthly invoicing is required, itemized by hour and part-hour with rates and authorized expenses, and must not exceed the Work Plan without prior approval. Reporting obligations include monthly operational performance data on ridership, vehicle utilization, fueling, maintenance, on-time performance, and customer ratings, along with automated passenger-counter data for the entire season. Immediate reporting is mandated for incidents involving fatalities, injuries, property damage over $500, collisions, fires, resource impacts, or