Mobile and SMS Communication Module

The contract seeks the development of a mobile and SMS communication module to enable real-time alerts for shift changes, scheduling updates, and extra-duty shift sign-ups, targeting workforce management needs within Utah’s public sector operations. The solution must support seamless integration with existing systems to deliver timely notifications through both mobile applications and SMS channels, ensuring reliable and immediate communication to personnel regardless of device or network conditions. The functionality should prioritize user accessibility, system reliability, and scalability to handle fluctuating volumes of shift-related activity across various departments. This is a subcontract opportunity under NAICS code 517210, which covers wired and wireless telecommunications, indicating the technical nature of the required infrastructure. The solicitation was posted on July 22, 2026, with responses due by August 12, 2026. While no specific place of performance or point of contact is listed, the work is associated with the state of Utah and must align with its operational standards. The contract does not specify a set-aside type, implying it is open to all eligible subcontractors. Proposals should demonstrate proven experience in building secure, high-availability communication platforms and a clear strategy for implementation, testing, and ongoing support to meet the state’s real-time communication requirements.