Network Infrastructure Management & Support

The City of Augusta has issued a subcontract for ongoing network infrastructure management and support, covering the continuous monitoring, maintenance, and troubleshooting of critical network components such as routers, switches, firewalls, and wireless access points. The contractor is responsible for ensuring optimal system performance, rapid response to outages, and proactive resolution of issues to maintain uninterrupted network operations across the city’s digital infrastructure. This service is essential for sustaining secure, reliable, and efficient communication and data systems that support municipal functions. The contract falls under NAICS code 541512, which classifies it as computer systems design and related services, and is posted on the City’s Finance and Administration Purchasing webpage. While the solicitation number and specific set-aside details are not provided, the place of performance is clearly defined as Augusta, Maine, with no designated office address or point of contact listed. The contract is structured as a subcontract under the city’s procurement framework, with performance expectations centered on reliability, responsiveness, and technical expertise to uphold the integrity of the city’s network environment.