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This Government Contract opportunity from Department Of Defense was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Network Operations and Help Desk Support

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 518210
New
SLED
CORES Responder Management System (RMS), EMResource Per Capita and EMResource Dialysis
Solicitation # HHS0017688
The Texas Health and Human Services Commission (HHSC) is issuing an Invitation for Bids (IFB No. HHS0017688) to establish contracts for the renewal of the CORES Responder Management System (RMS), EMResource Per Capita, and EMResource Dialysis. These web-based tools, developed by Juvare, are used by government agencies and healthcare providers to monitor and notify changes in resource status, such as diversions. This is a proprietary purchase under Texas Government Code 2155.067, meaning only bids that conform exactly to the specified brand, make, and model will be considered. The contract is expected to begin upon the date of award and expire on August 31, 2027, with a historical annual spend guideline of approximately 734,822.87 dollars. The award will be based on the best value to the State of Texas, evaluating the bidder's ability to meet specifications, performance delivery, and price. Key requirements include a four-hour response time for service calls and the provision of services during standard business hours, Monday through Friday. Bidders must submit their responses by September 24, 2026, via the HHS Online Bid Room, email, or physical USB delivery. Selected contractors must adhere to strict personnel standards, including comprehensive background checks and E-Verify employment eligibility, and maintain significant insurance coverages, including professional liability and commercial general liability of at least 1 million dollars.
Department of State Health Services

POSTED

1 day ago

DEADLINE

in 12 days

AI Contract Overview

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The contract titled Network Operations and Help Desk Support requires the provision of continuous 24/7 network monitoring alongside daily help desk support during standard business hours from 0800 to 1700. The performer must ensure timely incident resolution within 24 hours of detection and maintain a minimum network availability rate of 95 percent, with monthly reporting to verify compliance. This subcontract is scoped under NAICS code 518210 and is tied to a Department of Defense activity identified as FA5606 52 Cons Da Lgc, with performance duties specifically located in Spangdahlem at zip code 54518. The solicitation was posted on April 28 2026 and bids are due by May 13 2026 at 1300 hours, with no set-aside designation specified.

General Info

Provide 24/7 network monitoring, 8 AM-5 PM help desk, 24-hour incident resolution, 95% availability.

Agency

Department Of Defense → FA5606 52 Cons Da LgcView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

Spangdahlem, DE-RP, 54518, DEU

Set-Aside

NONE

Documents

This scope was carved out of FA5606SaberNet.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice of Intent - SaberNet - Sole Source

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → FA5606 52 Cons Da Lgc
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → FA5606 52 Cons Da Lgc
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 network monitoring, daily help desk support (0800–1700), incident resolution within 24 hours, and monthly reporting to ensure ≥95% network availability.

More opportunities from Department Of Defense → FA5606 52 Cons Da Lgc

Same awarding agency

NAICS: 561599
New
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Lodging Agent Services for AMS Off-Base-Lodging
Solicitation # AMS-FA5606-01
The 726 Air Mobility Squadron at Spangdahlem Air Base requires lodging agent services to ensure the availability of at least 330 standard single rooms per day for personnel. The period of performance is expected to continue through March 31, 2027, with the potential for extension. The selected contractor must manage all reservations and assignments, ensuring lodging providers are located ideally within 50km of the base and offer 24/7 check-in and check-out capabilities. Services must be provided during regular business hours with additional 24/7 on-call support for emergency resolutions. The contractor is also required to maintain operational flexibility to accommodate surge requirements during unscheduled operations or active military exercises. Compliance requirements include adhering to DoD and host-nation fire, safety, and physical security standards, as well as European General Data Protection Regulations and NDAA Section 889 supply chain restrictions. Lodging rates must remain within Joint Travel Regulation per diem limits. Financial administration requires invoicing via WAWF, with the exclusion of German VAT through the use of NATO SOFA tax-relief documentation. The government will not pay for unoccupied rooms or cancellation fees unless specifically authorized under a funded Attrition CLIN with a pre-approved ceiling. Deliverables include monthly occupancy reports, billing reconciliations, and reservation rosters.
All Other Travel Arrangement and Reservation Services

POSTED

about 18 hours ago

DEADLINE

in 5 days
View Details

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