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Network Security Maintenance and Support Services

Active

State & Local

Response Deadline09/18/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Network Security Maintenance and Support Services subcontract provides critical technical support, emergency break/fix services, and hardware RMA logistics for prime contractors working on Commonwealth of Kentucky Office of Technology projects. Based in Frankfort, the scope of work involves troubleshooting software malfunctions and failed hardware, managing manufacturer return processes, and ensuring the delivery of resolved tickets and replacement equipment. To qualify for these services, personnel must hold specific manufacturer certifications for Checkpoint, Palo Alto, TrendMicro, ProofPoint, Elastic, and Symantec. This engagement falls under NAICS code 811212 and is managed through the Kentucky Department of Parks Purchasing office.

General Info

Network security maintenance and support for Kentucky Office of Technology projects in Frankfort.

Agency

Kentucky → Dept of Parks - PurchasingView Agency

NAICS

811212 - Computer and Office Machine Repair and MaintenanceView NAICS

Place of Performance

Frankfort, KY, USA

Set-Aside

NONE

Documents

This scope was carved out of RFB 758 2700000066.

The full solicitation package (12 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-670-2700000066-1 | Sponsorship - 42nd Annual Salt Festival

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Timeline

PostedSep 11

subcontract

Response DeadlineSep 18

Submission deadline

Response Deadline

09/18/2026, 06:00:00 PM UTCin 5 days

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Organization & Contact Information

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AgencyKentucky → Dept of Parks - Purchasing

ContactsNo contacts available

OfficeN/A

Organization / Agency

Kentucky → Dept of Parks - Purchasing

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support, hardware RMA logistics, and emergency break/fix services for prime contractors on Commonwealth of Kentucky Office of Technology projects. Troubleshoots failed hardware and software malfunctions and manages manufacturer RMA processes. Requires manufacturer certifications for Checkpoint, Palo Alto, TrendMicro, ProofPoint, Elastic, and Symantec. Delivers resolved tickets and replaced hardware.

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