Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, November 11 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

Non-VOIP Telephony Maintenance and Emergency Repair

Active

State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This subcontract for Non-VOIP Telephony Maintenance and Emergency Repair supports prime contractors on Illinois Department of Innovation and Technology projects in Springfield. The scope of work involves performing preventive and remedial maintenance, troubleshooting, and repairing a wide range of systems including POTS, Business lines, Centrex, FAX, PRI, PBX, and Radio Circuits, as well as maintaining IVR, ACD, Call Recording, and VM/AA systems. The contractor is required to provide 24/7/365 support with a strict two-hour emergency response time. All equipment used must comply with EIA Standard RS-470 and FCC Part 68. Deliverables include fully operational systems and detailed maintenance logs. This opportunity falls under NAICS code 811212 and is managed by the Illinois Telecommunications agency.

General Info

24/7 telephony maintenance and emergency repairs for Illinois Department of Innovation and Technology.

Agency

Illinois → Telecommunications

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

Springfield, IL, 62702, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-448DOIT-ADMIN-B-48792.

The full solicitation package (13 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-448DOIT-ADMIN-B-48792 | Non VOIP Telephone System Maintenance IFB

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedDec 5

subcontract

Ready to pursue this opportunity?

Get full access to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyIllinois → Telecommunications

ContactsNo contacts available

OfficeN/A

Organization / AgencyIllinois → Telecommunications

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Performs preventive and remedial maintenance for prime contractors on Illinois Department of Innovation and Technology (DoIT) projects. Troubleshoots and repairs POTS, Business lines, Centrex, FAX, PRI, PBX, and Radio Circuits, and maintains IVR, ACD, Call Recording, and VM/AA systems. Provides 24/7/365 support with two-hour emergency response. Equipment must meet EIA Standard RS-470 and FCC Part 68. Delivers operational systems and maintenance logs.

Similar Contracts

Same NAICS industry code

Hardware Warranty and Damage Protection Provider

Ascension Parish Schools

POSTED

about 3 hours ago

DEADLINE

in about 1 month

Digital Receiver Repair and Modification Services

Navsup Weapon Systems Support

POSTED

about 4 hours ago

DEADLINE

in about 1 month

Electronic Repair and Modification of Data Keyboard (NSN 7025-01-626-6575)

Navsup Weapon Systems Support Mech

POSTED

about 4 hours ago

DEADLINE

Display Unit Repair and Modification Services

Navsup Weapon Systems Support Mech

POSTED

about 12 hours ago

DEADLINE

Circuit Card Assembly (CCA) Repair and Testing Services

Navsup Weapon Systems Support

POSTED

about 12 hours ago

DEADLINE

in about 1 month

PBX System Maintenance and Technical SupportThis subcontract opportunity is for the provision of continuous system maintenance and technical support for prime contractors working on Maryland Transit Administration projects. The scope of work includes comprehensive troubleshooting, help desk services, hardware repair, and network support specifically for NEC PBX, GNAV Software, ACD, Voice Mail Systems, and ISI Call Data software. To ensure operational quality, the contractor must maintain a Silver Service Level maintenance agreement and hold the necessary NEC certifications. Deliverables for this engagement include the submission of detailed support logs and Visio configuration diagrams. Interested parties should note that the response deadline is November 12, 2026, and the project falls under NAICS code 811212.

Maryland Transit Administration

POSTED

about 19 hours ago

DEADLINE

DISK DRIVE UNIT

Solicitation # SPE8EN-27-T-0265

Solicitation SPE8EN-27-T-0265 is a request for quotations from DLA Troop Support, Construction and Equipment T and IFO EQ, for the procurement of 15 disk drive units, specifically Seagate Technology LLC part number XA1920ME10063 (NSN 7025-01-687-9717). The required delivery date is April 22, 2027, with a need ship date of January 18, 2027. Delivery is specified as FOB Origin, with the destination being the DLA Distribution DDSP New Cumberland Facility in Pennsylvania. Inspection and acceptance will occur at the destination in accordance with FAR 52.246-2. The contract mandates strict adherence to quality and packaging standards, including MIL-STD-2073-1E for packaging and MIL-STD-129 for marking. Special requirements include the prohibition of intentionally added mercury, with specific containment rules per NAVSEA 5100-003D for any functional mercury used. The procurement is subject to various federal regulations, including the Buy American Act, DFARS 252.204-7012 for safeguarding covered defense information, and DFARS 252.204-7018 regarding the prohibition of certain telecommunications equipment. All quotes must be submitted via the DLA Internet Bid Board System (DIBBS), and electronic invoicing must be processed through the Wide Area WorkFlow (WAWF) system.

CONSTRUCTION & EQUIPMENT T & IFO EQ

POSTED

about 23 hours ago

DEADLINE

Signal Distribution Unit Repair ServicesThis subcontract involves the repair and restoration of Signal Distribution units, specifically NIIN 016889845, to support prime contractors on Department of the Navy NAVSUP WSS projects. The selected provider must execute all repairs according to Technical Data Package Version 002 and conduct inspection and testing based on original manufacturer specifications. A critical requirement for this engagement is the possession of specialized testing equipment necessary for OEM signal validation. Administrative reporting for the project is managed through the Commercial Asset Visibility Repairables Portal, with the final deliverable being the provision of fully repaired and tested units. This opportunity is categorized under NAICS code 811212 and is issued by the Navsup Weapon Systems Support Mech under the Department of Defense. The response deadline for this requirement is January 8, 2027.

Navsup Weapon Systems Support Mech

POSTED

DEADLINE

Recovery Sequencer Overhaul and RFI RestorationThis subcontract, titled Recovery Sequencer Overhaul and RFI Restoration, involves the comprehensive overhaul, upgrade, repair, testing, and inspection of the Recovery Sequencer for prime contractors supporting DLA/NAVSUP aviation projects. The scope of work specifically focuses on part number MBEU241040 and NSN 1680-99-753-8672, requiring the disassembly and inspection of internal mechanisms followed by functional testing to ensure operational reliability. The project is managed by the Department of Defense through the Pa DLA Aviation At Philadelphia office under NAICS code 811212. To successfully deliver one certified unit, the contractor must utilize specialized tooling and test equipment while adhering to Ready For Issue standards and DFARS 252.225-7000/7020 regulations. The response deadline for this opportunity is November 27, 2026.

Pa DLA Aviation At Philadelphia

POSTED

DEADLINE

3-Year Parts and Labor Warranty SupportThis small business set-aside subcontract involves providing three years of parts and labor warranty support for hardware failures on W6QM Micc-Ft Drum projects under the Department of Defense. The selected provider must be a manufacturer-authorized service provider responsible for performing maintenance and hardware replacements, including the provision of free hard drive retention to meet government security requirements. The scope of work requires the delivery of a formal maintenance service agreement and the execution of all necessary repairs. This opportunity is categorized under NAICS code 811212, with a response deadline of November 4, 2026.

W6QM Micc-Ft Drum

POSTED

DEADLINE

Power Supply Unit (PSU) Repair and OverhaulThis subcontract, titled Power Supply Unit (PSU) Repair and Overhaul, involves providing technical repair, teardown, and evaluation services for Power Supply units with NIIN 016910656. Working for prime contractors on NAVSUP Weapon Systems Support projects, the contractor is responsible for executing repairs according to original manufacturer specifications and drawings, performing rigorous inspection and testing, and implementing Class I and II engineering changes to deliver fully certified units. The project is managed under the Department of Defense through the Navsup Weapon Systems Support Mech agency and is categorized under NAICS code 811212. The solicitation was posted on October 28, 2026, with a response deadline set for November 27, 2026.

Navsup Weapon Systems Support Mech

POSTED

DEADLINE

AC Motor Repair and Overhaul ServicesThis subcontract for AC Motor Repair and Overhaul Services involves the teardown, evaluation, and repair of an Alternating Current Motor, NSN 6105-01-274-8862, supporting prime contractors on Department of the Navy projects. The scope of work includes disassembling and diagnosing the motor, performing repairs according to standard overhaul practices using specialized winding and precision testing equipment, and delivering one fully functional motor along with all required technical documentation. Managed by the Navsup Weapon Systems Support Mech under NAICS code 811212, the project requires strict adherence to MIL-STD-130, MIL-STD-2073, and MIL-STD-129 standards. Performance will take place in Mechanicsburg, Pennsylvania. The solicitation was posted on October 28, 2026, with a response deadline of November 27, 2026.

Navsup Weapon Systems Support Mech

POSTED

DEADLINE

More opportunities from Illinois → Telecommunications

Same awarding agency

Network Configuration and IntegrationThe Network Configuration and Integration subcontract involves configuring network hardware and routing protocols for prime contractors working on State of Illinois DoIT network projects. The scope of work focuses on implementing BGP or OSPF for failover, configuring VLANs, and establishing firewalls to ensure redundant paths. To guarantee a fully configured and redundant network architecture, the contractor must perform simulated outage testing to verify that automatic failover functions correctly. This opportunity is associated with the Illinois Telecommunications agency under NAICS code 541512. The solicitation was posted on October 28, 2026, with a response deadline of November 18, 2026.

Computer Systems Design Services

POSTED

about 21 hours ago

DEADLINE

Network Infrastructure InstallationThis subcontract for Network Infrastructure Installation involves performing inside plant cabling installation for prime contractors on State of Illinois DoIT network projects. The scope of work includes pulling fiber optic cable, installing patch panels, terminating connectors, and mounting network equipment in racks in strict accordance with TIA/EIA-568 standards. To ensure quality and performance, the contractor is required to use fusion splicers and OTDR for testing, ultimately delivering fully installed and certified internal cabling and hardware mounting. The project falls under NAICS code 238210 and is associated with the Illinois Telecommunications agency. Interested parties should note that the solicitation was posted on October 28, 2026, with a response deadline set for November 18, 2026.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

about 21 hours ago

DEADLINE

Metro Ethernet Circuit ProvisioningThis subcontract for Metro Ethernet Circuit Provisioning supports prime contractors working on State of Illinois DoIT network projects. The primary objective is the delivery of active, tested, and commissioned redundant Metro Ethernet circuits utilizing fiber optic cabling and network interface devices that adhere to MEF standards. The technical scope focuses on establishing Layer 2 or Layer 3 Ethernet services with diverse routing to eliminate any single point of failure. Managed under NAICS code 517110 for the Illinois Telecommunications agency, the project ensures high-availability connectivity through rigorous commissioning and standardized network architecture.

Wired Telecommunications Carriers

POSTED

about 21 hours ago

DEADLINE

CHANGE ORDER NOTICE Metro Ethernet DOC Redundant

Solicitation # P-68865

Solicitation P-68865, titled Change Order Notice Metro Ethernet DOC Redundant, is a formal notice issued by the State of Illinois through the Department of Innovation and Technology. This action serves as a contract modification for services that were either not reasonably foreseeable at the time of the original contract signing or are considered germane to the original agreement. The procurement is managed by the Telecommunications agency with Leigh Ann Henline and Joshua Sergent serving as the primary points of contact. The notice was posted on October 28, 2026, with a response deadline of November 18, 2026. While the document identifies the specific procurement reference, it does not provide detailed pricing, specific delivery schedules, or the total estimated contract value.

Wired Telecommunications Carriers

POSTED

about 21 hours ago

DEADLINE

Network Redundancy Configuration ServicesThe Network Redundancy Configuration Services subcontract involves performing logical configurations of network devices for prime contractors supporting Illinois DoIT Innovation and Tech network infrastructure projects. The scope of work focuses on establishing a configured and tested redundant network architecture, specifically requiring the configuration of BGP and OSPF routing protocols and the implementation of failover mechanisms such as HSRP or VRRP. To ensure reliability, the contractor must validate redundant path switching through rigorous failover testing using enterprise-grade routers and switches. This opportunity is categorized under NAICS code 541512 and is associated with the Telecommunications agency. Due to the technical complexity of the requirements, qualified providers must hold CCNP, CCIE, or equivalent vendor certifications. Interested parties should note that the response deadline for this engagement is November 3, 2026.

Computer Systems Design Services

POSTED

DEADLINE

Fiber Optic Cabling and Physical InfrastructureThis subcontract for Fiber Optic Cabling and Physical Infrastructure involves performing physical installation services for prime contractors on network infrastructure projects for the Illinois Department of Innovation and Technology. The scope of work includes pulling fiber through conduits, splicing, installing patch panels, and conducting OTDR testing to certify cable integrity. All work must be completed using fusion splicers and OTDR testers in strict accordance with BICSI and TIA/EIA-568 standards to deliver a fully certified physical fiber plant. The opportunity is categorized under NAICS code 238210 and is managed by the Telecommunications agency for the state of Illinois. Interested parties should note that the response deadline is November 3, 2026.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

DEADLINE

Metro Ethernet Connectivity ProviderThis subcontract opportunity, titled Metro Ethernet Connectivity Provider, is issued by the State of Illinois Telecommunications agency under NAICS code 517111. The project focuses on the supply and maintenance of high-speed Metro Ethernet circuits to support prime contractors working on DoIT Innovation and Tech network infrastructure projects. The scope of work includes the provision of Layer 2 or Layer 3 Ethernet circuits, the establishment of diverse physical paths to ensure redundancy, and the management of bandwidth allocation utilizing fiber optic cabling and Optical Network Terminals. Technical requirements mandate strict adherence to IEEE 802.3 standards and carrier-grade service level agreement compliance to ensure the delivery of active, redundant connectivity. Interested parties must submit their responses by the deadline of November 3, 2026.

Wired Telecommunications Carriers

POSTED

DEADLINE

CHANGE ORDER NOTICE Metro Ethernet DOC Redundant

Solicitation # P-68865

Solicitation P-68865, titled Metro Ethernet DOC Redundant, is a Change Order Notice issued by the State of Illinois through the Telecommunications agency and the Department of Innovation and Technology. This notice serves as a formal modification to an existing contract, asserting that the change is germane to the original agreement and necessitated by circumstances that were not reasonably foreseeable at the time of the initial signing. The procurement process is managed by the state of Illinois, with Leigh Ann Henline and Joshua Sergent serving as the primary points of contact. The notice was posted on October 19, 2026, with a response deadline of November 3, 2026. While the specific financial value and detailed performance schedules are not provided in the available documentation, the notice is categorized as a special notice regarding renegotiated contracts and change orders.

Wired Telecommunications Carriers

POSTED

DEADLINE

Accessibility Voice Services (TDD/TTY)This subcontract opportunity focuses on the provision and integration of accessibility voice services, specifically TDD/TTY equipment and relay services, for prime contractors working on State of Illinois Department of Innovation and Technology projects. The primary objective is to establish and maintain accessible communication channels for users with disabilities, ensuring all deliverables strictly adhere to the Americans with Disabilities Act and other applicable federal accessibility standards. Classified under NAICS code 517311, the contract is managed through the Illinois Telecommunications agency. Interested parties should note that the solicitation was posted on September 10, 2026, with a final response deadline set for December 11, 2026.

Wired Telecommunications Carriers

POSTED

about 2 months ago

DEADLINE

in about 1 month

Telecom Professional Services (Implementation & Configuration)The Telecom Professional Services subcontract focuses on providing specialized technical labor to implement, configure, and support voice solutions for prime contractors working with the State of Illinois Department of Innovation and Technology. The scope of work includes executing system testing, implementing encryption and access controls, developing data breach response plans, and providing necessary staff training. To achieve these goals, the contractor will utilize network diagnostic tools and configuration management software to deliver fully configured systems, detailed test reports, and adherence to support service level agreements. This opportunity is categorized under NAICS code 541512 and is associated with the Illinois Telecommunications agency. Interested parties should note that the response deadline is December 11, 2026. The contract ensures that critical voice infrastructure is deployed securely and maintained efficiently to meet the operational standards of the state government.

Computer Systems Design Services

POSTED

about 2 months ago

DEADLINE

in about 1 month

Priority Telecommunications Services (WPS/GETS/TSP)This subcontract focuses on the implementation and maintenance of emergency priority telecommunications capabilities for prime contractors working on State of Illinois Department of Innovation and Technology projects. The scope of work involves the configuration of Wireless Priority Service, Government Emergency Telecommunications Service, and Telecommunications Service Priority protocols through the use of priority-access SIMs to ensure certified access for emergency personnel. All services must adhere to federal emergency telecommunications standards. The opportunity is categorized under NAICS code 517312 and is managed by the Illinois Telecommunications agency. Interested parties should note the response deadline of December 11, 2026.

Wireless Telecommunications Carriers (except Satellite)

POSTED

about 2 months ago

DEADLINE

in about 1 month

Analog Voice and POTS Line ServicesThis subcontract for Analog Voice and POTS Line Services supports the State of Illinois Department of Innovation and Technology by providing essential legacy analog services for prime contractors. The scope of work includes the provision of standard business voice lines, the maintenance of copper-based telephony circuits, and the delivery of analog connectivity and DSL services for legacy devices at designated sites. The contract falls under NAICS code 517311 and requires the service provider to hold State PUC Authorization. Interested parties must respond by the deadline of December 11, 2026, to provide these critical telecommunications infrastructure services for the State of Illinois.

Wired Telecommunications Carriers

POSTED

about 2 months ago

DEADLINE

in about 1 month

Earlier notices in this NAICS code

Posted before this notice, open and closed

Calibration and Maintenance Services for Monitoring Equipment

POSTED

CLOSED

Preventive Maintenance and Technical Support Services

Texas Department of Transportation

POSTED

CLOSED

Warranty and Extended Service Support

Lamar University

POSTED

CLOSED

Technical Support, Installation, and Training Services

Lamar University

POSTED

CLOSED

Warranty and Extended Service Pricing

Colonial School District

POSTED

CLOSED

Small Business / DVBE Subcontracting Participation (Commercially Useful Function)

POSTED

CLOSED

Field Repair and Maintenance of Remote Monitoring Stations

POSTED

CLOSED

On-Site Installation and Technical Training

Texas A&M University

POSTED

CLOSED

Calibration Services for Flow Meters

University of Texas M. D. Anderson Cancer Center

POSTED

CLOSED

Kitchen Hood Fire Suppression System Maintenance

Johnston County Board of Education

POSTED

CLOSED

Compliance and Acceptance Testing Services

Finance & Administration

POSTED

DEADLINE

On-Site Installation Services

Spartanburg Community College

POSTED

CLOSED

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS