Notice of Intent to Award Single Source Procurement – Customer Service and Conflict Resolution Training Services

Putnam County School District intends to award a single-source procurement for customer service and conflict resolution training services to Caissa K12 under Florida Statute 287.057(3)(c), which permits non-competitive acquisitions when a unique qualification justifies excluding other vendors. The training, scheduled for July 23, 2026, consists of two four-hour sessions delivered in person at the district’s headquarters in Palatka, Florida, and focuses on practical skills including communication, de-escalation techniques, conflict resolution, and rapport-building with families using the vendor’s proprietary “Gameology” methodology and role-playing exercises. The total contract value is fixed at $11,550, covering a one-time service with no optional periods or recurring components, and payment is due 30 days after invoice receipt, with interest accruing at 1.5% monthly for late payments. The solicitation, identified as SGS #054-331-2617, was posted on June 4, 2026, and responses must be submitted via the district’s e-Procurement Platform by 6:00 a.m. on June 15, 2026, solely to determine if competitive bidding is warranted. All submissions must include a capability statement and, if applicable, manufacturer authorization, though no formal evaluations, weighting factors, or compliance certifications are required. The procurement is not subject to federal acquisition regulations, lacks standardized clause numbering, and does not include federal funding identifiers or accounting codes. Acceptance of the service is contingent on delivery of all listed topics in an engaging, hands-on format aligned with the agreed-upon Scope of Work. Force majeure and severability clauses are included to address unforeseen disruptions and contract enforceability, while modifications require mutual written agreement with 30 days' notice. No contracting officer’s representative or technical oversight roles are formally designated, and no unique entity identifiers or socioeconomic certifications were submitted by the vendor.