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OEM Technical Support and Maintenance Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract provides continuous, 24/7 technical support, including firmware and software patching, security updates, and remote diagnostics specifically for NetApp storage systems. It ensures that the customer has uninterrupted access to expert maintenance services aimed at keeping storage infrastructure secure and fully operational. Additional benefits include access to online support resources and advisory services to assist with system management and troubleshooting. The agreement, titled "OEM Technical Support and Maintenance Services," is a subcontract issued by the Department of Defense through the W6QM Micc-dugway Prov Grd office. The services will be performed primarily at Dugway, with the associated NAICS code of 541512, indicating a focus on computer systems design and related support services. This contract underlines the importance of maintaining reliable and secure storage capabilities within a defense context, emphasizing both proactive updates and reactive diagnostics.

General Info

24/7 technical support, firmware updates, security patches, and remote diagnostics for NetApp storage systems.

Agency

Department Of Defense → W6QM Micc-dugway Prov GrdView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Dugway, UT, 84022, USA

Set-Aside

NONE

Documents

This scope was carved out of RFQ-560254-(W911S626QA004).

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NetApp Support Renewal System

AI Contract Breakdown

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Timeline

Posted

subcontract

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QM Micc-dugway Prov Grd
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → W6QM Micc-dugway Prov Grd
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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24x7 technical support, firmware/software patching, security updates, and remote diagnostics for NetApp storage systems. Includes access to online support resources and advisory services.

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Noridian Healthcare Solutions, LLC

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