OEM Technical Support and Maintenance Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
This contract provides continuous, 24/7 technical support, including firmware and software patching, security updates, and remote diagnostics specifically for NetApp storage systems. It ensures that the customer has uninterrupted access to expert maintenance services aimed at keeping storage infrastructure secure and fully operational. Additional benefits include access to online support resources and advisory services to assist with system management and troubleshooting. The agreement, titled "OEM Technical Support and Maintenance Services," is a subcontract issued by the Department of Defense through the W6QM Micc-dugway Prov Grd office. The services will be performed primarily at Dugway, with the associated NAICS code of 541512, indicating a focus on computer systems design and related support services. This contract underlines the importance of maintaining reliable and secure storage capabilities within a defense context, emphasizing both proactive updates and reactive diagnostics.
General Info
Agency
NAICS
Place of Performance
Dugway, UT, 84022, USASet-Aside
Documents
This scope was carved out of RFQ-560254-(W911S626QA004).
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
NetApp Support Renewal System
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